Student Services and Volunteer Coordinator

Student Services and Volunteer Coordinator Plaza de Nuestra Comunidad Springfield, OR Job Details Full-time $23.25 - $26.58 an hour 22 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Foreign language proficiency Spanish Teamwork Confidential information handling Google Drive Office activity coordination Phone communication Spreadsheets In-person customer service English Databases Administrative experience Phone customer support Working with students from diverse cultural backgrounds Attention to detail Project task coordination Organizational skills Productivity software Associate's degree Full Job Description

EMPLOYMENT OPPORTUNITY

Position:

Student Services and Volunteer Coordinator Position Type:

Full-time/non-exempt (32-40 hrs/week)

Supervision Provided By:

Education Program Manager Location:

Springfield/Eugene (various program sites)

Wage:

$23.25 - 26.58/hour

Hours:

M-F 8:30 am - 12:30 pm fixed, remaining hours more flexible, with occasional evening hours required

Application Deadline:

Open until filled, application review begins June 15th.

Start Date:

Immediately Our mission is to support the lives of Latinx and immigrant community members by creating a safe space that fosters leadership, education, wellness, and connection.

POSITION SUMMARY

Plaza de Nuestra Comunidad is seeking a full-time bilingual (English/Spanish) Students Services & Volunteer Coordinator for our Education Department to work with administration staff, instructors, community partners, volunteers, and students to ensure successful delivery of educational programs. The coordinator also assists with office coordination and other administrative tasks. The Student Services and Volunteer Coordinator must be capable of efficiently coordinating multiple activities and meticulously attending to details. This is largely an outward-facing role and the coordinator must be skilled at and enjoy working with people. The Student Services and Volunteer Coordinator works closely with the Education Program Manager to contribute to a high-functioning Education team.

PRIMARY TASKS & RESPONSIBILITIES

The primary tasks for this position are detailed by role to provide a clear understanding of the work that is entailed. These are the key requirements, but are not fully inclusive of all responsibilities. Student Services Provide information about class schedules, programs, and fees Help register students in different programs as needed Make and update class lists for teachers each session and each week of the session Compile and enter attendance information into database at the end of each session Collect student class fees and monitor amount of petty cash on hand Administer and document English placement exam procedure Assist with special events (including organizing and making materials) Assist with special projects as they arise Periodically attend programs Assist students with a variety of technological needs for accessing class and information related to classes Volunteer Coordination Recruit, screen, and schedule volunteers Create, update, and distribute orientation materials and/or meetings before each session to new volunteers Maintain clear, prompt, and professional communication with scheduled and prospective volunteers Maintain clear, prompt, and professional communication with teachers regarding volunteer needs and preferences Administer volunteer feedback surveys and analyze responses Track and record all volunteer hours in an internal database Visit classrooms to observe volunteer/teacher interactions Keep constant communication with Education Program Manager about volunteer coordination General Office Coordination Classroom coordination - arrange refreshments and ensure shared classrooms are left in good condition Supplies Management Maintain public spaces in good condition

REQUIRED QUALIFICATIONS

The successful candidate will be friendly and respectful, have a passion for our mission, enjoy working with people from a wide variety of cultures, be proactive, and work well independently and as part of a team. Candidates must be organized, efficient, able to effectively maintain clear records, and resourceful with good problem-solving skills. Specifically, the position requires a candidate with the following skills and qualifications: Ability to speak, write, and understand Spanish and English (language skills will be tested). 1+ years of experience in coordinating programs or other logistics Associate's degree, or an equivalent combination of education and/or experience Ability to coordinate multiple programs and activities simultaneously while meeting deadlines Excellent organizational skills with attention to detail; comfortable multi-tasking Able to work independently Flexible and open to change Team-oriented, problem solver Outstanding phone and customer service skills Clear and respectful communicator Proficiently use computer software including Microsoft Excel & Word Proficiently use Google Drive Sensitivity to, and ability to maintain, personal & confidential information Be capable of building relationships of trust with people from diverse ethnic, educational, and cultural backgrounds Exhibit consistent, reliable follow through on tasks and goals Our ideal candidate will: Be eager to learn and grow in the role - some of the required skills can be learned on the job Have experience working with volunteers Demonstrate trauma-informed communication skills Have conflict resolution and de-escalation skills Work Schedule & Location This is a full-time position, 32-40 hours per week, depending on the time of year. Some evening hours are required in the fall and spring terms when evening programs are held. The primary work location is in Springfield, although some hours are spent at programs held in other locations in the community. Must have own, reliable transportation to travel between work sites.

TO APPLY

Email your resume and cover letter in PDF form to Fernanda Martínez, Education Program Manager, . References will be requested for final candidates.

EQUIVALENCY STATEMENT

We encourage people of color, immigrants, people with disabilities, and gender non-conforming individuals to apply. Studies have shown that women and people of color are less likely to apply for jobs if they don't meet every one of the qualifications listed. We care most about finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you meet key qualifications for the job, and believe you would be the best fit, we encourage you to apply. Please use your cover letter to share how you will accomplish parts of the job for which you have less experience.

ABOUT US

Plaza de Nuestra Comunidad is a nonprofit organization in Lane County with a mission of supporting the lives of Latinx and immigrant community members by creating a safe space that fosters leadership, education, wellness, and connection. We envision an equitable and thriving intercultural community. Our organization was formed by combining three local nonprofits with long histories of serving the community: Centro Latino Americano, Downtown Languages, and Huerto de la Familia. As a new, larger organization, our agency provides a wide range of services for Latinx and immigrant families in Lane County. For more information please visit plazacomunidad.org

• We are an equal opportunity employer.

We value a diverse workforce reflective of the diverse communities we serve and support, with regard to race, culture, national origin, sex, age, disability, marital status, sexual orientation, gender identity, prior record of arrestor conviction, citizenship status, caregiver status. We work to advance racial justice and equity. We value diverse experiences, including with regard to educational background and legal system contact, and depend on a diverse staff to carry out our mission.

BENEFITS

We offer a comprehensive benefits package including:

• Medical, Dental, and Vision (Employee's medical, dental, and vision insurance is 100% covered)
• 12 paid holidays
• Paid Time Off
• 401(k) with employer match

Pay:

$23.25 - $26.58 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person