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Family Services Specialist II - CPS

Job

City of Chesapeake

Chesapeake, VA (In Person)

$54,492 Salary, Full-Time

Posted 3 weeks ago (Updated 1 day ago) • Actively hiring

Expires 7/21/2026

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Job Description

Toggle navigation Family Services Specialist II
  • CPS Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details.
Please note that this position is anticipated to begin after July 1st.
Medical Marijuana:
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver's license (CDL) or is a sworn law-enforcement officer/deputy. Position Details Position Information Working Title of Vacant Position Family Services Specialist II
  • CPS Job Type Full Time Posting Type Public Number of Vacancies 6 Department
HUMAN SVCS
Division
HS-SS FAMILY SERVICES
Requisition Number 2026247 Number of hours worked per week 40 Work Schedule Monday
  • Friday; 8am-5pm (Schedule varies depending on operational needs). Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Work Site Location Chesapeake, VA (100 Outlaw Street) Position Driving Requirement R
  • Routine Pay Grade GE10 Pay Basis Semi-Monthly Advertised Salary $54,492 /annually Salary depending on qualifications and experience Job Description Family Services Specialist II
  • CPS The City of Chesapeake Department of Human Services is seeking experienced Child Protective Services (CPS) Family Services Specialists that under the supervision of a Family Services Supervisor will be responsible for case management duties associated with conducting CPS assessments and investigations.
The selected candidate will:
Investigate CPS referrals concerning allegations of child abuse/neglect, assess child safety and risk utilizing a variety of structured decision-making tools, interviews, and observations. Prepare court documents related to child safety and appear in a variety of court hearings to testify in cases. Make sound decisions pertaining to child safety to include removing children from their home and placing children with relatives or in foster care. Collaborate with law enforcement, mental health professionals, and emergency medical services partners when conducting CPS investigations and assessments. Support a demanding caseload to include investigations and family assessment referrals. Model professional behavior and best practices from the Virginia Services Practice Model. Complete tasks related to Child Protective Services Intake procedures. Have strong attention to detail and be able to work in a fast paced environment. Other duties include, but are not limited to: Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information. Provides individual and group counseling for client and family. Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment. Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services. Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes schedule with parents/prior custodians for child visitation. Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments. Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms. Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed. Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers. Provides information to public on eligibility requirements and available services for assigned area. Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills. Rotates through various service provider roles in such areas as CPS, foster care, and adoption. The City of Chesapeake offers an exceptional range of benefits. Please browse our for a full list of benefits and employee perks. Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT
In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area.
EXPERIENCE REQUIREMENT
In addition to satisfying the vocational/education standards, this class requires a minimum of two years of appropriate and related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES
Requires a valid driver's license and a driving record that is in compliance with City Driving Standards.
SPECIAL REQUIREMENTS
Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications Current experience working for Virginia Department of Social Services (VDSS) or have prior VDSS experience in Child Protective Services (CPS) Experience in Child Welfare Experience or knowledge of OASIS Experience writing service plans, reports, or other related types of reports Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities. Posting Detail Information Job Open Date 05/26/2026 Job Close Date 06/14/2026 Open Continuous No Special Instructions to Applicants Please note that this position is anticipated to begin after July 1st.
Medical Marijuana:
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver's license (CDL) or is a sworn law-enforcement officer/deputy. ADA Checklist Overall Physical Strength Demands Overall Physical Strength Demands S=Sedentary
  • Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time. Physical Demands C = Continuously
  • 2/3 or more of the time. F = Frequently
  • From 1/3 to 2/3 of the time. O = Occasionally
  • Up to 1/3 of the time. R = Rarely
  • Less than 1 hour per week. N = Never
  • Never occurs. Standing Frequently
  • From 1/3 to 2/3 of the time. Sitting Frequently
  • From 1/3 to 2/3 of the time. Walking Frequently
  • From 1/3 to 2/3 of the time. Lifting Frequently
  • From 1/3 to 2/3 of the time. Lifting Amount Exerting up to 10 lbs Carrying Frequently
  • From 1/3 to 2/3 of the time. Carrying Weight Exerting up to 10 lbs Pushing/Pulling Frequently
  • From 1/3 to 2/3 of the time. Pushing/Pulling Weight Exerting up to 10 lbs Reaching Occasionally
  • Up to 1/3 of the time. Handling Occasionally
  • Up to 1/3 of the time. Fine Dexterity Frequently
  • From 1/3 to 2/3 of the time. Kneeling Occasionally
  • Up to 1/3 of the time. Crouching Rarely
  • Less than 1 hour per week. Crawling Rarely
  • Less than 1 hour per week. Bending Occasionally
  • Up to 1/3 of the time. Twisting Frequently
  • From 1/3 to 2/3 of the time. Climbing Occasionally
  • Up to 1/3 of the time. Balancing Rarely
  • Less than 1 hour per week. Vision Continuously
  • 2/3 or more of the time. Hearing Continuously
  • 2/3 or more of the time. Talking Continuously
  • 2/3 or more of the time. Foot Controls Continuously
  • 2/3 or more of the time.
Machines, Tools, Equipment and Work Aids Used Computer, copier, fax, telephone, scanner, adding machine, calculator, printer, car and related equipment. Protective Equipment Required N/A Health and Safety D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards S = Seasonally Fire Hazards S = Seasonally Explosives S = Seasonally Communicable Diseases S = Seasonally Physical Danger or Abuse S = Seasonally Other If Other, Description Environmental Factors D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Dirt and Dust D = Daily Extreme Temperatures D = Daily Noise and Vibration D = Daily Fumes and Odors D = Daily Wetness/Humidity D = Daily Darkness or Poor Lighting D = Daily Primary Work Location Office Environment Non-Physical Demands C = Continuously
  • 2/3 or more of the time. F = Frequently
  • From 1/3 to 2/3 of the time. O = Occasionally
  • Up to 1/3 of the time. R = Rarely
  • Less than 1 hour per week. N = Never
  • Never occurs. Time Pressures Continuously
  • 2/3 or more of the time. Emergency Situations Frequently
  • From 1/3 to 2/3 of the time. Frequent Change of Tasks Continuously
  • 2/3 or more of the time. Irregular Work Schedule/Overtime Occasionally
  • Up to 1/3 of the time. Performing Multiple Tasks Simultaneously Continuously
  • 2/3 or more of the time. Working Closely with Others as Part of a Team Continuously
  • 2/3 or more of the time. Tedious or Exacting Work Continuously
  • 2/3 or more of the time. Noisy/Distracting Environment Continuously
  • 2/3 or more of the time.
Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s) No Professional References Professional References Please provide contact information for professional references. Minimum Requests 0 Maximum Requests 4 Supplemental Questions Required fields are indicated with an asterisk (
  • ).
  • Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Will you be able to meet this requirement? Yes No
  • In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content.
2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. Do you currently meet the aforementioned requirements? Yes No
  • Do you possess a valid driver's license and a driving record that is in compliance with the City's Driving Standards?
Please review link in posting for details. Yes No