VETERANS ASSISTANCE COUNSELOR 1 - 3

The mission of the Louisiana Veterans Homes is to primarily serve the Veterans' population of Louisiana through the provision of medical, restorative, and rehabilitative services in an atmosphere of respect and compassion. The primary objective of the home is to provide quality nursing care to eligible veterans with the ultimate goal of returning the veterans to the highest possible levels of physical and mental capacity. This position is located in Bossier City, Louisiana. We're looking for a dedicated and compassionate Veteran professional to counsel veterans and their dependents in obtaining health, employment, educational, and fiscal benefits. s. If this sounds like you , this could be the opportunity for you!

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES

Core Competencies:

Accepting Direction:

The ability to be open and willing to follow guidance or instructions.

Demonstrating Accountability:

The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Focusing on

Customers:

The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Preferred Competencies:

Making Accurate Judgments:

The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Managing Time:

The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals. This job requires the incumbent to be an honorably discharged veteran of the United States Armed Forces who served on an active, full-time basis and meet one of the following qualification requirements: Three years of experience in veterans service work, public benefits claims examining, social services or human resources; OR Six years of full-time experience in any field; OR A bachelor's degree.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

As a Veterans Assistance Counselor, you will counsel veterans and their dependents in obtaining health, employment, educational, and fiscal benefits. In this role, you will also: Function in a public relations capacity in a parish for the Department of Veterans Affairs. Review benefit claims when processed to ensure compliance with rules and regulations. Provide assistance to veterans, such as admissions to U. S. Department of Veterans Affairs Hospitals, correction of military records, or securing proper care for physically or mentally disabled veterans. Conduct personal interviews and counsel veterans and their dependents regarding entitlement under state and federal laws. Attend all training and continuing education classes to maintain accreditation. Attend meetings and briefings with various U.S. Veterans Affairs Regional Office and Medical Center personnel to stay abreast of policy changes and offer input on suggestions for improving the system for delivering benefits. Maintain current records on all transactions and file correspondence in veterans' files or other proper places. Participate with veterans organizations to disseminate information regarding the Department and its mission. Promote public interest by participating in conferences, speaking engagements and meetings.

Position-Specific Details:

Appointment Type:

Probational Career Progression:

This position may be filled as a Veterans Assistance Counselor 1, 2 or 3.

Work Schedule:

8 hours per day, Monday - Friday..

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. • Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Please attach a copy of your

DD-214 TO THIS APPLICATION

For further information about this vacancy contact: Cassandra Bell-Atkins LDVA/Northwest LA War Veterans Home 3130 Arthur Ray Teague Parkway Bossier City, LA 71112 Cassandra.

Bell-Atkins@vetaffairs.la.gov Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.