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Solution Analyst II

Job

Techtronic Industries North America, Inc.

Olive Branch, MS (In Person)

Full-Time

Posted 1 day ago (Updated 3 hours ago) • Actively hiring

Expires 6/14/2026

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Job Description

  • Job Description:
  • Solution Delivery Analyst II
  • _The Solution Delivery Analyst is responsible for administrative and technical support of WMS High Jump._
  • Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position.
  • Duties and Responsibilities
  • + Work with business teams, project leaders and application end users to collect and analyze project business requirements for functions or applications under limited direction + Prepare accurate and detailed requirement specification documents and functional technical specification documents + Understand the relationship between functional and technical requirements + Identify the current - future- state business processes + Provide a technical development support for development and system configurations and automation requirements + Serve as a communications liaison between business end users and application developers to understand key issues, identify perceptions gaps and resolve questions + Coordinate with business users to identify functional cases and establish test scenarios and results + Work with business users to test, validate, and evaluate new applications and functions, and identify issues in functionality + Provide day to day and on-call second and third tier end user application support, as appropriate •Education and Experience Requirements•+ Requires education equivalent to four years of high school OR 2 year IT degree preferred + ITIL Certification Preferred + 4+ years of work experience in business analysis or an IT related position + Exposure to IT business applications and methodologies required + Prefer 2+ years of hands on experience with business systems / processes: WMS, ERP, CRM, BI or other business applications + Strong math and analytical skills + Experience in writing SQL queries + Knowledge of warehouse management systems; High Jump experience a plus + Working knowledge in MS Office + Knowledge of radio frequency scanning process and devices + Excellent communication skills + Computer skills •Qualifications / Preferred Qualifications•+ Strong business analytical skills to drive business requirement definition that involves eliciting, analyzing, prioritizing, articulating and documenting business requirements + Ability to lead small projects (with minimal guidance) in various SDLCs (waterfall and agile) leading development teams and aligning with business stakeholders + Demonstrate knowledge of project management skills including planning, scheduling and execution + Experience with product and technical thinking, and executing in a fast paced environment that meet or exceed expressed needs + Ability to gather business requirements, process flows, and use case scenarios + Make recommendations for process improvements, documentation standards, procedures, and / or guidelines + Strong verbal and written communication skills across functional audiences with different backgrounds + Strong SQL Skills _Milwaukee Tool is an equal opportunity employer.
_Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.

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