Solution Sales Expert - Business Data Cloud (BDC) Public Services/Utilities West
Job
SAP
Palo Alto, CA (In Person)
Full-Time
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Job Description
- We help the world run better
- At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.
- Role Overview
- The
- Solution Sales Expert (SSE)
- is a strategic leader who combines deep SAP expertise, business acumen, and end-to-end solution area domain knowledge to drive Business Data Cloud revenue, customer success, accelerate adoption of innovation (especially AI), and position the organization as a market leader.
- 12 years of experience,
- including subject matter expertise, with a proven track record of
- selling business data cloud/data platform solutions over the most recent 4 plus years.
- You may review SAP solutions for
Business Data Cloud:
https://www.sap.com/products/data-cloud.html- What You'll
- Do•
Account Ownership & Strategy:
- Serve as the Business Data Cloud owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives, and broader account plans by the account team.
- Drive End-to-End Customer Value Journey with
Domain Expertise:
- Provide solution area domain expertise and thought leadership to understand and address high-priority business challenges. Lead end-to-end process mapping and the customer value journey, owning the transformation roadmap for the Business Data Cloud.
Pipeline & Opportunity Management:
- Identify and develop new business opportunities within existing accounts, contributing to pipeline growth and revenue targets.
Product Success & Innovation:
- Drive go-to-market for new products, engage early with customers, validate solutions, and influence the product roadmap. Lead AI and innovation initiatives (e.g., BDC, Knowledge Graphs, scalable PoCs, Joule agents).
Enablement, Demos & Prototypes:
- Support solution advisors to ensure demo system readiness and manage enablement programs. Collaborate with Demo & Learning teams to provide updated assets and trial environments as part of scalable enablement programs, as well as customized demos, POCs, and prototypes with customer-specific data.
Value Proposition & Executive Engagement:
- Collaborate with value advisors to create compelling narratives articulating ROI, value leakage, and competitive advantages. Conduct strategic discovery, run value leakage, AOTP workshops, and deliver persuasive pitches with ways of solving distinct customer business/buying-center challenges to accelerate executive buy-in and drive demand independently of RFPs.
Commercial Negotiations:
- Navigate complex pricing and contractual discussions, balancing client expectations with organizational profitability and cloud revenue growth.
Adoption & Consumption:
- Support Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&D adoption teams to ensure the successful delivery of solutions and services, monitoring outcomes, and driving continuous improvement to maximize customer value.
Customer Success & Field Impact:
- Own Business Data Cloud deal cycles, renewals, enablement, and executive engagement. Elevate customer discussions to prioritize investment and drive measurable outcomes.
Relationship Building & Governance:
- Drive C-suite engagements and Buying Center Alignment by fostering long-term high-value relationships and converting executives into advocates and brand ambassadors. Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders focused on solution adoption, innovation, risks, and opportunities.
Ecosystem & Partner Engagement:
- Own relationships with strategic consulting partners (e.g., McKinsey, Bain, Accenture, Deloitte, PwC, EY) to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions. Maintain direct, high-quality relationships with partner account leads.
Collaboration & Orchestration:
- Align closely with Sales, Product, and Marketing to ensure SSE impact is fully integrated into the go-to-market engine with a tailored GTM approach. Drive joint accountability and coordination across internal stakeholders for maximum market impact.
Competitive & Industry Expertise:
- Maintain deep technical and functional knowledge across SAP solutions. Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market.
- What You Bring
- + 12 plus years' experience in a quota-carrying role.
- Why This Role Matters
- The SSE is pivotal in shaping SAP's market leadership by delivering transformative solutions, driving innovation (especially in AI), and orchestrating value across the customer lifecycle.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
- We win with inclusion
- SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
Recruiting Operations Team:
Careers@sap.com.For SAP employees:
Only permanent roles are eligible for the SAP Employee Referral Program (https://one.int.sap/me@sap/jobs\_and\_hiring/employee\_referral/region/0000/lang/en) , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.- Compensation Range Transparency
- : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity.
- AI Usage in the Recruitment Process
- For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.
Requisition ID:
443616 |Work Area:
Sales |Expected Travel:
0 - 40% |Career Status:
Professional |Employment Type:
Regular Full Time |Additional Locations:
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