Spanish Bilingual Customer Service Professional

Job Overview Are you passionate about helping others and fluent in both Spanish and English? Scott Cato Allstate Insurance Agency in Frisco, Texas, is looking for a friendly and dedicated Spanish Bilingual Customer Service Professional to join our vibrant team. We pride ourselves on offering outstanding service and building lasting relationships with our community. In this role, you'll be a key point of contact for our Spanish-speaking clients, ensuring they feel understood, valued, and well-supported. You'll have the opportunity to make a real difference by guiding clients through their insurance needs with clarity and kindness. If you're looking for a rewarding role where you can utilize your language skills and contribute to a positive, welcoming environment, we'd love to welcome you aboard. Come grow with us and help us continue to provide exceptional service to everyone in Frisco!

Salary Range:

$40,000.00 - $40,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Hands on Training Health Insurance Requirements Fluency in both Spanish and English (written and spoken). Previous customer service experience. Excellent communication and interpersonal skills. Proficiency with basic computer systems and office software. A positive and empathetic demeanor. Responsibilities Assist English and Spanish-speaking clients with their insurance inquiries and policy needs. Provide clear and accurate information regarding Allstate products and services. Handle customer concerns with patience and find effective resolutions. Process policy changes and updates accurately. Build strong relationships with clients by offering exceptional support. Collaborate with the team to ensure a seamless customer experience. About Us IdealTraits is a professional and energetic leader in the finance and insurance industry. With a mission to provide exceptional financial solutions, we value innovation and expertise in our team. Join us to contribute to our dynamic culture and make an impact in shaping the future of finance.