Special Assets Officer

Are you effective at balancing risk, compliance, and customer outcomes in your decision-making? Do you thrive in turning complex credit challenges into practical, strategic solutions? Can you handle sensitive situations with professionalism and sound judgment while maintaining accountability? If this sounds like you and you have strong experience in credit analysis, loan structuring, and portfolio management then we invite you to apply! Golden State Farm Credit is seeking a Special Assets Officer to join our growing credit administration team in Chico, CA. In this role you will apply your deep credit expertise to resolve complex credit challenges and lead the recovery of distressed assets. The ideal candidate is a seasoned credit professional who thrives in complex, high-stakes situations and brings a balanced approach to risk management, problem-solving, and relationship management. Our team at Golden State Farm Credit is united in our efforts to support rural communities and the agricultural industry. We offer a distinct work environment that fosters collaboration amongst teams, promotes a customer-centric approach to service, rewards those who take initiative, and provides a variety of projects to create an engaging work culture. We value teamwork, continuous learning, and the positive impact that our dedicated employees make. Intrigued? Want to know more? Apply at Careers | Golden State Farm Credit ! Review the full job description below.

DEADLINE TO APPLY

May 29th, 2026 at 4pm Salary Grade 17: $108,861 - $170,027 Salary Grade 18: $121,726 - $191,387 In addition to salary, the Association has a team based incentive program that provides an opportunity for up to 15% payout of base salary based upon Association performance.

Position Summary:

The Special Assets Officer is responsible for managing the Association s distressed loan portfolio with the objective of minimizing loan losses, reducing nonperforming assets, and ensuring compliance with Association policies and regulatory requirements. This role requires the ability to assess complex credit situations, perform thorough analysis, and recommend appropriate courses of action. The Special Assets Officer works closely with Senior Management, legal counsel, and borrowers to resolve troubled loans and, where feasible, return them to a viable financial position. This may include loan restructurings, borrower counseling, development of creative credit solutions, or, when necessary, the orderly resolution of distressed accounts.

Essential Functions:

Special Assets and Troubled Loan Management (40%) Actively monitors and manages troubled loans, developing and executing strategies to mitigate risk and maximize recovery outcomes. Provides specialized support to enhance retention and improve outcomes for distressed or assigned accounts. Communicate regularly with borrowers to assess their financial situation and negotiate repayment plans. Obtains and analyzes sufficient borrower information to service, classify assets, monitor loan compliance, manage litigation, and/or resolve delinquencies that exist in the portfolio Develop detailed loan servicing plans with actions steps and timelines to restore loans to performing status or move out of the portfolio. Working to ensure timely legal resolution of foreclosures and bankruptcies to take possession of Association collateral and recover deficiencies in such a manner as to limit expenses and mitigate losses. May conduct site visits and inspections to assess collateral and property conditions. Portfolio Risk Analysis Reporting (30%) Conduct thorough analysis of total loan portfolio to identify potential risks and develop appropriate action plans. Analyze loan documentation, collateral, and financial condition. Prepare quarterly reserve analysis and reporting. Prepare and present reports on the status of troubled loans to senior management. Legal, Regulatory, & Compliance Oversight (20%) Comply and stay informed on regulatory requirements and Borrower Rights for distressed assets in accordance with FCA and the Association regulations. Maintain accurate and organized documentation of all actions and communications related to troubled loans. Relationships (10%) Partners with internal teams, peer Associations, legal counsel, borrowers, and other stakeholders to drive timely and accurate resolution of troubled loans. Develops and maintains positive relationships with lending team and capital markets teams. Works to assess and improve the relationship between the field and the credit function to enhance the customer experience when obtaining a loan or loan servicing action. Cultivates a network of internal and external relationships that strengthens the Association s image and creates opportunities for continuous learning and professional development. Builds and maintains effecitve working relationships across the Association. Data Security and Confidentiality Appropriately protects the confidentiality, security, and integrity of the Association s systems and data and clients data Commitment and Support of Association Mission Understands, applies, and supports the Association mission and vision statement in a positive, professional manner at work and with customers in all settings

Knowledge and Skills:

• Strong knowledge in business development, credit extension, credit administration, and portfolio management procedures
• Demonstrated proficiency in credit analysis and regulatory requirements with respect to borrower s rights
• Solid understanding of accounting, finance, and agricultural finance
• Functional knowledge of laws governing commercial lending (including the foreclosure process)
• Comprehensive understanding of business, credit extension and administration, and legal issues related to borrower rights, RESPA, foreclosure, repossession, and bankruptcy is also necessary.
• Working knowledge of Association policies and procedures
• Working knowledge of accounting, finance, and agricultural finance
• Highly skilled in negotiating workout strategies, troubled debt restructuring and ability to communicate effectively with the borrowers.
• Skill in serving and working effectively with both external and internal customers in a professional, respectful manner
• Excellent skills in judgment, decisiveness, and analysis and ability to appropriately respond and react quickly as situations dictate
• Skill in utilizing time in an efficient and effective manner
• Ability to communicate complicated information, delivering bad news, and negotiating complex agreements effectively to achieve the best outcome for the Association
• Ability to identify and organize resources in a systematic way to prioritize fluctuating workloads, optimize efficiency, and ensure achievement of Association goals Oral and written communication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex topics to a variety of audiences

Qualifications:

Education:

Bachelor s Degree in Business Administration, Ag Business, Economics, Finance, or a related field.

Experience:

Minimum 5 years of experience in credit administration, agriculture or commercial lending, finance, or other related experience in the management of troubled loans and distressed asset workout and recovery. Or an equivalent combination of education and experience sufficient to perform the essential functions of the job.

PHYSICAL DEMANDS

Positions in this class typically require: typing, talking, hearing, seeing, and repetitive motions. May need to move materials weighing up to 10 pounds. May need to carry, push, pull or otherwise move objects while completing essential functions. This position is comprised of sedentary work which involves sitting at a computer a majority of the workday; may need to move throughout the building occasionally. The employee is required to have close visual acuity to perform activities such as: preparing and analyzing data and figures, viewing a computer screen, and/or reading extensively.

WORKING CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. This position requires approximately 10% travel time with occasional overnight travel. The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed. Golden State Farm Credit is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to: race (including traits historically associated with race, such as hair texture and protective hairstyles), relation (all aspects of religious belief, observances and practices including religious dress and grooming practices), color, national origin, ancestry, identity, gender expression, actual orperceived sexual orientation, marital status, military and veteran status, civil air patrol status, age, physical or mental disability, genetic information or medical condition, except where physical fitness is a valid occupational qualification or any other consideration made unlawful by federal, status or local laws. Applicable law also prohibits unlawful discrimination based on the perception that anyone has any of the foregoing characteristics. National origin also includes discrimination against an individual because of their primary language or because that person holds or presents the California driver s license issued to those who cannot document their lawful presence in the United States, as well as discrimination based upon any of the following: an indivudual s or the indivudual s ancestors acutal or perceived physical, cultural, or linguistic characteristics associated with a national origin group; marriage to or association with individual s of a national origin group; tribal affiliation; membership in or association with an organization identified with or seeking to promote the interests of a national origina group; attendance or participation in schools, churches, temples, mosques or other eligious institutions generally used by persons of a national origin group; or a name that is associated with a national origin group An applicant s or employee s immigration status will not be considered for any Association employment purpose except as necessary to comply with federal, status or local laws. California law also prohibits discrimination against individuals providing services in the workplace pursuant to a contract, unpaid interns and volunteers on the basis of actual or perceived race, color, creed, religion, sex, physical or mental disability, genetic information or age. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.