Sr. Medical Collector (H)

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Senior Medical Collector to work in Miami, FL. The Senior Medical Collector applies collection practices knowledge to ensure that patient demographic information is accurate and that proper funding source is billed and collected upon in a timely manner. The Senior Medical Collector works with patients, insurances, and physician offices to solve any issues and maximize reimbursements.

CORE JOB FUNCTIONS

Contacts various payers and patients to collect on outstanding accounts and tracks all calls. Identifies patterns of patient and insurance concerns and reports to supervising staff. Handles incoming patients' questions and concerns, and documents them appropriately. Prepares reports on items assigned and recommends plans of action. Responds to over-the-phone and in-person inquiries from patients and insurance carriers. Coordinates the resolution of patient accounts and verifies demographic and insurance information. Works on accounts receivables in assigned areas to maximize reimbursement. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

High School Diploma or equivalent/relevant experience, certification or license Minimum 3 years of relevant experience required Refer to department description for applicable certification requirements

Learning Agility:

Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.

Teamwork:

Ability to work collaboratively with others and contribute to a team environment.

Technical Proficiency:

Skilled in using office software, technology, and relevant computer applications.

Communication:

Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. Any relevant education, certifications and/or work experience may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation's top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report's 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.