Sr. Specialist, Contracts and Claims

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The key functions of this position are reviewing, drafting, and processing a variety of transportation contracts, including amendments, addendums, non-disclosure agreements, event agreements, statements of work, to support the corporation's logistic management teams. The individual will assess incoming contract requests for completeness, and review, draft, and support negotiation of contract documents and interact with internal business stakeholders and vendors or their representatives, as directed. All these tasks will be completed with Ross Legal Department review of final outputs.

ESSENTIAL FUNCTIONS

Contract review, analysis and drafting

• Review and analyze contracts and redlines
• Draft and redline contracts and provide written and oral recommendations to legal and business requestors as directed
• Support negotiation of contract terms with carriers/providers or their representatives as necessary
• Support periodic updates to and distribute contract templates
• Assist business stakeholders with contract finalization support including signature authority, electronic signatures, counterpart signatures, etc.
• Track required cross functional approvals required per Ross policy Contract in-take
• Maintain Excel log of incoming contract requests
• Assess internal contract review requests and complete initial intake checklist for contract requests
• Provide appropriate contract templates to business stakeholders
• Communicate department processes to business stakeholders and contract requestors Contract Projects
• Upload contracts into database
• Prepare contract reports
• Support records management program
• Support other Ross teams with projects and other assignments as needed Claims
• Oversee claims process from gathering information, to filing, to recovery.
• Collaboratively work with A/P, DCs, Transportation Ops, Merchants, Carriers, Insurance Providers and Inventory Control to investigate and recover claims.

Investigation requires multiple systems knowledge and research to include

RMS, RDM, TMS, RDW

Micro-strategy and Carrier websites.

• Systemically file claims documentation and recover funds to offset loss through existing tools Access and Excel.
• Recommend settlements internally and as authorized negotiate settlements on behalf of the company.
• Collaborate with Inventory Control and Risk Management on possible claims.
• Follow up on open claims for payment status.

Process Management & Administration:

• Monitor Accounts Payable research of unit receipts using RDM, MERA and physical BOLs.
• Filing and long-term storage of BOLs must meet all internal and external audit standards.
• Responsible for the maintenance of standard operating procedures and workflows for all job duties within the Procurement support group.
• Special projects as needed by the Transportation Procurement Director and Procurement Managers.

COMPETENCIES

• Integrity & Trust
• Written Communication
• Action Oriented
• Listening
• Priority Setting
• Time Management

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED

• Transportation experience required
• B.A. degree or equivalent work experience
• Paralegal or equivalent experience required; paralegal certificate a plus
• Minimum 5-8 years experience in contract management
• Experience with reviewing, drafting, and handling contracts
• Knowledge of transportation contracts, best practices and implications / objectives / ramifications of contractual provisions
• Excellent organization skills, with a passion for details
• Excellent verbal and written communication skills
• Ability to work well in a team environment; supervisory experience is a plus
• Excellent interpersonal skills and ability to effectively work and coordinate with a variety of internal and external contacts
• Strong analytical skills
• Strong knowledge of Office (Outlook, Word, Excel and PowerPoint)

PHYSICAL REQUIREMENTS/ADA

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance.

Vision requirements:

Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES

N/A

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.