Store Manager- Auto Care

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Job Description:

Manage daily auto care store operations; supervise staff; oversee scheduling, procurement, safety compliance, customer relations, financial performance, inventory control, and ensure equipment functionality and regulatory adherence. Detailed Duties Direct and oversee daily operations of a retail auto care and tire service facility. Supervise service technicians, sales personnel, and administrative staff. Recruit, hire, train, and evaluate employees to ensure high service and operational standards. Develop and manage staff schedules to ensure efficient workflow and customer coverage. Oversee procurement of automotive parts, tires, tools, and supplies; manage vendor relationships and negotiate pricing. Monitor and control inventory levels using industry systems such as AllData and TireLink. Review, approve, and reconcile invoices, vendor payments, and daily financial reports. Analyze sales, revenue, and expense reports to maintain profitability and implement cost control measures. Address and resolve customer complaints and service concerns to ensure customer retention and satisfaction. Ensure compliance with OSHA standards and all applicable federal, state, and local safety regulations. Oversee maintenance and safe operation of automotive equipment, diagnostic tools, lifts, and shop machinery. Implement operational improvements to increase efficiency, revenue growth, and service quality. Prepare periodic operational and financial reports for ownership.