Student Assistant - Help Desk Information Technology (West Sacramento, CA)

The Department of General Services (DGS) serves as the business manager for the state of California, with more than 4,000 employees and a budget in excess of $2 billion. DGS serves the public by providing a variety of services to state agencies through procurement and acquisition solutions; real estate management and design; environmentally friendly transportation; professional printing, design and web services; administrative hearings; legal services; building standards; oversight of structural safety, fire/life safety and accessibility for the design and construction of K-12 public schools and community colleges; funding for school construction; and disability access. For more information about DGS, visit https://www.dgs.ca.gov/About . Enterprise Technology Solutions (ETS) provides innovative and effective information technology services that allow DGS to achieve its goals and provide value to its customers. ETS provides technology services critical to DGS operations, including systems and enterprise tools development; network connectivity; desktop support; information security and privacy; technology implementation and strategic planning; and compliance with state information technology policies. For more information about ETS, visit https://www.dgs.ca.gov/Resources/ETS-Careers . The Department of General Services (DGS) is seeking to hire two (2) student assistants to work within the Enterprise Technology Solutions (ETS) in Help Desk/Desktop operations. Under the close supervision of the Information Technology Supervisor II, the student assistants will assist with various Information Technology (IT) related activities such as the configuration and deployment of laptop and desktop personal computers (PC's), maintaining the inventory of IT hardware, and providing support to help desk customers as needed/required. Conditions of Employment This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause. Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department. UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week's notice. UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment. Prerequisites Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list. To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students. Students declared major must match the major(s) listed in the job posting. Majors/Fields of Study Information Technology, Computer Science or Engineering. Work Schedule Flexible workdays and work hours, Monday

• Friday, between 8 AM
• 5 PM. The final work schedule will be determined by the supervisor. Additional Work Schedule Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday
• Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

Compensation $18.00 to 20.00 per hour. Minimum Qualifications Knowledgeable of using Microsoft Word & Excel. Proficient in Windows administration. Previous experience in an information technology position or working knowledge of typical information technology practices. Preferred Qualifications Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Duties and Responsibilities Provide support to Help Desk customers as needed/required. Imaging, configuration, and deployment of laptop and desktop PC's. Collection of IT equipment from DGS divisions and offices. Data entry in ServiceNow IT asset management database. Intake and disposal of IT hardware. Maintaining of shared IT work and storage areas for Desktop Operations team. Physical Requirements Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation. Ability to transport desktop and laptops up to 40 lbs. with use of a handcart. Working Conditions Work is performed in an office environment. Application Instructions Please complete all fields of the employment application. Include your educational history in the "Educational Experience" section and any employment history in the "Employment Experience" section of our application.

• In addition to your resume, please upload the following documents: Transcripts (unofficial transcripts gladly accepted) Schedule of Availability Apply by: 06/05/2026