Student Services and Internships Coordinator

Location & Eligibility This position is based in Sydney, Australia. We welcome applications from candidates of all nationalities; Australian citizenship is not required. Candidates must be willing and eligible to relocate to Sydney and obtain appropriate work authorization (e.g., a working visa). Compensation Commensurate with experience. Position Overview In this role, the candidate will collaborate with internal teams to support both internship host company relations and student experience. Responsibilities include researching and sourcing host companies, conducting outreach, building partner relationships, and coordinating placements aligned with student goals. The role also serves as a key point of contact for students, providing support from pre-placement through program completion, responding to inquiries, and assisting with logistics. This position requires strong communication and organization and offers hands-on experience in global internship coordination and participant engagement. Key Responsibilities Internship Sourcing and Host Company Liaisons Conduct research to identify potential host companies that align with student interests, program goals, and academic requirements Perform outreach to prospective organizations via email, phone, and professional platforms Develop and pitch internship program opportunities to new and existing partners Build and maintain relationships with company representatives to secure internship placements Track outreach efforts, leads, and partnership progress using internal systems Stay informed on industry trends and emerging companies to expand internship offerings Support ongoing partnership management and ensure a positive experience Student Support, Communication & Program Coordination Serve as a point of contact for students throughout the internship lifecycle, from pre-placement through program completion Respond to student inquiries via email and other communication channels in a timely and professional manner Support the internship placement process by assisting with student communications, documentation, and coordination between students and host companies Assist with on-the-ground or in-program support, including check-ins, issue resolution, and coordination with host organizations as needed Help resolve student concerns related to health, safety, housing, or internship experiences in collaboration with internal teams Maintain accurate records of student communications and support interactions Qualifications Bachelor's degree Strong communication and interpersonal skills Excellent customer service skills Ability to stay organized and manage multiple inquiries Comfortable using email, spreadsheets, and basic office tools Preferred (but not required) Experience in customer service, student services, or support roles Interest in international education or student engagement Experience working with diverse populations What You'll Gain Hands-on experience in global internship coordination, student services, and international program operations Exposure to partnership development, including outreach, relationship management, and internship sourcing Practical experience supporting end-to-end internship placement processes for students and host companies Development of strong communication, customer service, and management skills Experience working in a fast-paced, international environment with diverse students and organizations Opportunity to support real-time student experiences, including problem-solving, advising, and program support Insight into global education, career development, and international internship structures