Summer Student Help Desk Agent - Bilingual (Spanish/English)

Openings as of 5/19/2026 force display?

True Openings as of 5/19/2026 Summer Student Help Desk Agent

• Bilingual (Spanish/English)

JobID:

3524

Position Type:

Auxiliary•

Technical/Info Services/ Technical Services Date Posted:

5/19/2026

Location:

Technical Services Salary Range:

$16.00 per

Hour Shift Type:

P art-

Time Wage/Hour Status:

Non-Exempt Reports To:

Help Desk Manager Monday

• Thursday (20 Hours per week)

EMPLOYMENT BEGINS

June 1, 2026

• July 23, 2026

PRIMARY PURPOSE:

To provide phone technology support to all district staff, students, and student families.

QUALIFICATIONS

Education/Certification:

High School diploma

SPECIAL KNOWLEDGE/SKILLS

Fluent in speaking Spanish and English

EXPERIENCE

Minimum of 1-year experience troubleshooting electronic devices in an enterprise environment preferred Understanding of enterprise-level applications, especially help desk software Ability to translate help desk calls between Spanish and English

MAJOR RESPONSIBILITIES AND DUTIES

Handle telephone calls in a polite and informative manner Knowledge of all major operating systems Demonstrates analytical, troubleshooting, and organizational skills Familiar with common enterprise and end-user software including, help desk software, Skyward, Microsoft Office, Email, Google suite, and internet browsers Familiar with Chromebooks, iPads, and Hotspots Excellent organizational, communication, and interpersonal skills Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES

None

WORKING CONDITIONS

Mental Demands:

Ability to work effectively in a high-pressure environment Strong ability to multitask Occasional prolonged and irregular hours Communicate effectively in both oral and written form Physical demands/environmental factors: Sitting continuously Repetitive hand, arm or finger motions Reading close-up work such as typed or handwritten material The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. Email To A Friend Print Version Postings current as of 5/19/2026 11:22:57 PM CST. Powered by Aspex Solutions

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