Support Service Technician

Full-Time & Part-Time Positions available in Cairo, GA! SST (Support Services Technician) Position Summary The SST provides direct support services in a behavioral health residential setting by assisting with consumer care, monitoring treatment progress, completing documentation, and maintaining a safe, supportive environment. This role works closely with clinical staff to support daily operations and consumer success.

Key Responsibilities:

Consumer Care & Clinical Support Conduct consumer intakes and assist with treatment planning Monitor treatment goals and consumer progress Observe consumers taking prescribed and PRN medications Conduct room checks, rounds, and routine monitoring throughout shifts Administer drug screens and accurately document results Provide therapeutic and emotional support under clinical supervision Assist with Family Day activities and consumer transportation Documentation & Compliance Maintain accurate daily documentation and consumer records Audit charts and ensure compliance with agency standards Receive and communicate shift reports effectively Maintain confidentiality in accordance with HIPAA and agency policies Report incidents, concerns, and safety issues promptly Facility & Operational Support Ensure proper shift coverage, including weekends as needed Conduct site safety inspections and maintain facility standards Complete work orders, service requests, and vehicle utilization logs Record refrigerator temperatures and other required compliance checks Participate in ongoing training and professional development Perform additional duties as assigned Qualifications- High School Diploma or GED with 1-2 years of office experience, OR an Associate's Degree Experience working with women and children preferred One (1) year of experience in social services, residential/group home settings, direct care, or basic nursing procedures preferred Coursework in Social Work, Psychology, Mental Health, Nursing, Education, or a related field is a plus Valid driver's license required Additional Requirements- Must successfully complete the Georgia DBHDD Background Check Ambassador is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability status, protected veteran status, or any other attribute protected by law.

Pay:

$12.00 per hour People with a criminal record are encouraged to apply

Work Location:

In person