Tasting Room Associate / Wine Sales

Job Title:

Tasting Room Educator and Assoc Reports to:

Tasting Room Manager FLSA Status:

Hourly Non-Exempt Department:

Tasting Room Wellington Cellars is a small family-owned winery whose main focus is providing exceptional hospitality to all guests. We believe in giving visitors a place to gather, alongside unique varietals in the company of family and friends. Our family centric culture fosters community, hard work, teamwork and most importantly, fun! We are looking for someone to join our team that wants to provide exceptional hospitality and an unparalleled experience to all our guests.

About the role:

The Tasting Room Associate is a vital role at Wellington Cellars, serving as the face of our brand and the first point of contact for guests' engagement with our wines. This position is responsible for building and maintaining strong relationships with our customers while promoting the sale of our wines and wine club.

• Provide an educational, fun, memorable, and positive tasting experience for all our guests & wine club members.
• Be an enthusiastic ambassador of all our brands - Wellington Cellars and VJB Cellars.
• Educate and encourage our wine club memberships and the benefits associated to all guests.
• Sell and upsell wine club and wine purchases to all guests.
• Coordinate and lead group tastings that not only share knowledge about the wines but also tell the story of our winery.
• Stay informed about the winery's current wines, upcoming releases, and general winery knowledge to accurately and enthusiastically educate guests.
• Handle sales transactions, which includes operating the cash register accurately.
• Maintain the appearance and cleanliness of your workspace, while performing additional assigned tasks.
• Have a passion for wine and deliver exceptional hospitality to all guests.
• Participate in offsite pourings, events and team meetings.
• Other duties may be assigned.

About you:

• Outstanding hospitality and customer service skills.
• Oral and written communications skills.
• Computer literacy - knowledge of AMS software is a plus!
• Professional demeanor and appearance.
• Strong organizational skills, attention to detail and communication skills
• Sales aptitude and understanding of all components of sales.
• Must be at least 21 years of age.
• Must have a flexible schedule - weekends and some holidays are required.
• Ability to work as part of a team/family
• Ability to work independently without supervision
• Ability to stand for long periods of time and lift up to 50lbs.
• A love and passion of wine, people and hospitality is a must!

Education/Experience:

• High school diploma or equivalent.
• No direct industry experience is required.
• A love of hospitality is a must.

What we offer:

Compensation:

$20-$25 + tips and commissions.

• Discounts on wine, food, and merchandise.
• Leadership and management opportunities within our family collection of wineries and event property.
• Be a part of a team that is constantly learning, improving interpersonal skills, and having fun!

Job Types:

Full-time, Part-time Pay:

$21.00 - $25.00 per hour

Benefits:

Employee discount Flexible schedule Paid training

Work Location:

In person