Team Leader, Enterprise Technology

The Team Leader in the Infrastructure Platform Engineering team provides direction, guidance and instruction for a team of Systems Engineers and Administrators. We are looking for a strong leader to guide the team in building and maintaining both production and non-production environments critical to our business. This role will ensure that the team delivers world class client service while supporting Puppet, Terraform, Kubernetes, Certificates, Task Automation, server provisioning, and more. This position requires a technical mind that has a deep understanding of security, networking, and server virtualization technologies, good operational experience and experience managing a team of IT professionals.

WHAT YOU WILL BE DOING

• Supervise day-to-day operations of the Infrastructure Platform Engineering team. Ensure that the workload is distributed evenly and that service goals are achieved.
• Lead by setting a good example - behavior consistent with words. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Encourage creativity, risk-taking, and constant improvement amongst the team. Recognize and celebrate team and team member accomplishments and exceptional performance. Intervene when necessary to aid the group in resolving issues
• Communicate clear instructions to team members and hold them accountable when goals and objectives are not met
• Provide regular status reports on tasks accomplished, current issues and progress toward goals.
• Communicate to business clients, technical teams and management in a consistent manner making complex technical issues and solutions clear, simple and understandable
• Manage vendor relationships and escalate issues when appropriate

WHAT WE NEED FROM YOU

Must Have:

8+ years of experience in Information Technology in an enterprise environment 2+ years of experience overseeing a technology team Enterprise level Active Directory experience Strong collaboration with other IT and business teams Strong soft skills Nice to

Have:

Infrastructure as Code experience Kubernetes infrastructure experience Infrastructure Modernization through Platform engineering a big plus BS or BA degree, or equivalent experience.

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and Dunkin Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.