Team Member

Team Member

HAPIK USA

East Rutherford, NJ Job Details Part-time | Full-time $16 an hour 2 hours ago Qualifications Guest relations Customer service Crowd control Customer inquiry handling Hospitality industry experience Venue customer assistance Rock climbing

Full Job Description About Hapik:

HAPIK is a new and fast-growing brand of fun climbing gyms, a new concept in the world of active recreation. With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE , FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses . With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education , self-confidence and well-being through active play. At HAPIK, we like to say "

THE HIGHER THE SUMMIT, THE BIGGER THE SMILE

". With centers located in Los Angeles (CA), Dallas (TX), Yonkers (NY) and Brooklyn (NY), we are looking for team members for our location in American Dream (East Rutherford, NJ). It is a great time to join the HAPIK adventure!

We are

PRINCIPAL DUTIES & RESPONSABILITIES

The Team Member works directly with guests, ensuring a great experience while enforcing HAPIK safety standards. They may be assigned duties in one or more area at the center at management discretion. Reception and snacking area. Orientation briefing and equipment. Climbing zone or ropes course supervision. Parties and events host. General responsibilities for all positions include, but are not limited to:

Customer Service:

Providing great customer experience Assisting guests with enquiries and processing transactions.

Health & Safety:

Maintaining a safe environment Adhere to safety guidelines in all tasks

Operations:

Delivering efficient day-to-day operations Maintaining a clean environment and ensure the Center is presentable. Performing tasks in their assigned area, ensuring service efficiency. Assist with the execution of events or activities in their designated area Creating a strong Team culture Business & Profitability Developing Park sales.

Stock Monitoring:

Monitor stock in your area and report discrepancies to management.

EDUCATION & QUALIFICATIONS

Strong customer service skills. Customer Service and Retail Sales experience preferred. Amusement or hospitality experience is a plus. Ability to work in a fast-paced environment in various area of the Center. Comfortable engaging with large groups of people. Knowledge of rock climbing is a plus

SKILLS & VALUES

The right Team Member shares the

HAPIK Core Values:

Be enthusiastic : display a high level of positive energy and a wide smile to our clients. Tackle every day issue with a positive mindset. Be better : bring the real issue to the table to continually improve. Take the initiative and achieve results. Show team spirit : be proud of your team and show commitment to doing well. Communicate in a transparent and respectful manner. If you're passionate about delivering exceptional experiences in a fun and dynamic environment, we would love to hear from you! Applicants must be at least 18 years of age due to scheduling and hour requirements. Only application with a cover letter will be considered.

Job Types:

Full-time, Part-time Pay:

$16.00 per hour

Experience:

Customer service: 1 year (Preferred)

Language:

English & Spanish (Preferred) Ability to

Commute:

East Rutherford, NJ 07073 (Required) Ability to

Relocate:

East Rutherford, NJ 07073: Relocate before starting work (Required)

Work Location:

In person