Tech Assistant Manager

GENERAL DESCRIPTION OF POSITION

The Tech Aide Manager leads the coordination, execution, and optimization of frontline imaging support operations across assigned ImageCare locations. This role is responsible for driving efficiency in patient flow, managing Tech Aide staffing and workflows, ensuring MRI safety compliance, and supporting onboarding, training, and departmental performance metrics. The Tech Aide Manager serves as a cross-functional leader, partnering with technologists, front desk teams, and regional leadership to enhance operational efficiency, maintain regulatory standards, and deliver an optimal patient experience. Anyone successfully hired will need to report to our Mount Olive location on their first day for onboarding.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operational Leadership Oversee day-to-day Tech Aide operations across assigned imaging center locations, ensuring efficient patient flow, appropriate staffing coverage, and adherence to departmental standards. Develop, maintain, and manage Tech Aide schedules, including monitoring PTO, staffing gaps, and real-time coverage adjustments. Coordinate daily assignments and responsibilities for Tech Aide staff to support imaging workflows and optimize operational efficiency. Partner with leadership to support workflow optimization initiatives and promote standardization across imaging center locations. Workflow & Metrics Management Track and maintain daily patient metrics, including table time and operational efficiency indicators. Identify workflow issues and proactively escalate operational concerns to leadership. Support implementation of workflow improvements aimed at reducing delays and improving patient care. Training & Onboarding Lead onboarding and orientation processes for all newly hired Tech Aides, ensuring a structured and consistent experience. Ensure completion of required training modules, competency assessments, and departmental onboarding requirements. Coordinate and oversee Level II MRI Safety Certification for all Tech Aides. Maintain training records and ensure compliance with organizational and regulatory standards. MRI Safety & Compliance Reinforce MRI safety protocols and ensure adherence to established safety procedures across imaging operations. Support compliance with MRI screening workflows and safety standards under imaging leadership guidance. Promote a culture of patient safety, accountability, and regulatory compliance. Escalate any safety concerns or compliance risks promptly to leadership. Communication & Team Coordination Serve as a liaison between Tech Aides, technologists, front desk teams, and leadership to ensure seamless communication and workflow coordination. Participate in operational meetings, contributing to workflow discussions and departmental planning. Foster a collaborative team environment that promotes efficiency and a positive patient experience. Administrative Responsibilities Maintain accurate and organized records, including training documentation, operational logs, and departmental tracking tools. Support leadership in monitoring staff attendance, accountability, and workflow performance. Contribute to performance evaluations, feedback discussions, and operational reviews as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

High school diploma or equivalent required; additional healthcare or clinical training preferred. Completion of SVC program and workflow training required. Prior experience in healthcare, imaging center, or radiology support environment preferred. Previous supervisory, leadership, or staff scheduling experience preferred. Strong organizational, communication, and multitasking skills required. Demonstrated ability to work effectively in a fast-paced clinical environment. Basic computer proficiency required, including use of scheduling and reporting systems. Knowledge of MRI safety workflows and protocols preferred.

ABILITY TO COMMUTE/RELOCATE

Newton, NJ 07410: Reliably commute or planning to relocate before starting work (Required). Several locations.

Flu Vaccination & Proof of MMR Requirement :

It is ImageCare's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot. ImageCare Centers provided the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.