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Technical Support

Job

PDS

New Carlisle, IN (In Person)

Full-Time

Posted 4 days ago (Updated 13 hours ago) • Actively hiring

Expires 6/9/2026

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Job Description

Technical Support at PDS Technical Support at PDS in New Carlisle, Indiana Posted in 1 day ago.
Type:
full-time
Job Description:
JOB TITLE
Technical Support
DURATION
6+ Months Contract (possible extension)
LOCATION
New Carlisle, IN (Onsite)
Shift Timings:
Wednesday to Saturday (10hours) - 7:00 am to 5:00 pm
EST Description:
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

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