Technology Specialist II

Technology Specialist

II WEBSTER GROVES SCHOOL DISTRICT - 4.1

Webster Groves, MO Job Details Full-time 1 day ago Qualifications Access control systems School experience Google Workspace IT asset management Standard Operating Procedures (SOPs) implementation Computer literacy Operational management Operations coordination Triage Associate's degree in logistics Mid-level Incident Escalation Improving operational efficiency Inventory management software Asana Radio communication systems Continuous improvement Task prioritization Decision making Distribution management Customer support ticket management Resolving technical support tickets Vendor communication Organizational skills Hardware management Distribution logistics Productivity software Cross-functional collaboration Associate's degree Escalation handling

Full Job Description Essential Duties and Responsibilities:

Manage the full lifecycle of district technology assets including intake, inventory tracking, and decommissioning of non-functional/surplus equipment Establish and enforce standardized procedures for equipment requests, distribution, and collection across all district buildings Perform initial triage and categorization of incoming support tickets to ensure appropriate routing and priority assignment Provision and update employee access keycards and maintain accurate access control records Coordinate two-way radio management with external vendors Develop and document operational procedures to improve efficiency and clarity around technology logistics Assist in managing and continuously improving Technology's work order & asset management system workflows and processes

Skills & Abilities:

Strong organizational skills with attention to detail and ability to maintain accurate records Excellent communication skills and ability to work collaboratively with staff across all district buildings Ability to manage multiple priorities and follow through on operational tasks Sound judgment in prioritizing requests and determining appropriate escalation

Qualifications:

Proficiency with Google Workspace and standard office productivity tools Basic technical literacy to understand hardware and software being managed

Education:

Associate degree or equivalent work experience in operations, logistics, or technology support preferred

Experience:

Experience in a K-12 educational environment preferred

WEBSTER GROVES SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER & E-VERIFY PARTICIPANT WGSD

District Code of Conduct