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Senior Sales Ops Analyst
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NEOGOV
Remote
Full-Time
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Job Description
Senior Sales Ops Analyst
NEOGOV is a proud AI-Enabled SaaS leader in the Public Sector & Public Safety space with a mission to serve the people who serve the people. Our clients use our software to streamline everyday processes NEOGOV is a leading AI-enabled SaaS provider serving the public sector and public safety organizations nationwide. For more than 25 years, we've helped agencies streamline critical workforce and operational processes through an integrated, intelligent platform. From hiring and onboarding to employee growth, retention, compliance, and public safety operations, our solutions support the full employee lifecycle. Guided by our mission to serve the people who serve the people, we combine innovation, customer focus, and purpose-driven technology to help build stronger communities.
NEOGOV is seeking a highly skilled Senior Revenue Operations (Data) Analyst to join our Revenue Operations team and play a critical role in supporting the success of our Sales and Marketing organizations. This individual will own high-impact analytics initiatives, deliver accurate and timely business insights, and help shape the future of reporting, automation, and data strategy across the revenue organization.
This role will be responsible not only for day-to-day analysis and reporting, but also for driving long-term planning around reporting automation, improving data quality and decision-making, mentoring junior analysts, and helping NEOGOV become a market leader in modern, AI-enabled RevOps reporting.
The ideal candidate is analytical, strategic, systems-minded, and comfortable working across large datasets, business stakeholders, and reporting tools such as Salesforce, Tableau, Excel, and GTM systems.
Develop and maintain reporting frameworks that support annual planning and ongoing business operations, including: Territory trendsQuota and commission planningPipeline managementPricing analysisSales and marketing performance trackingExtract meaningful customer and market insights by collecting, cleaning, analyzing, and interpreting data using statistical and analytical methods.
Identify anomalies, risks, and opportunities in revenue data, and provide actionable recommendations to stakeholders in real time.
Develop individual KPIs, including sales quotas and territory management frameworks, by leveraging historical performance and forward-looking analysis.
Own and maintain TAM (Target Addressable Market) assignments within Salesforce, cross-referencing annual goals, current activity, and prior outcomes.
AI and Innovation in RevOps ReportingResearch, evaluate, and implement relevant AI and automation tools that improve reporting efficiency, insight generation, forecasting, and business decision support.
Help NEOGOV establish a best-in-class approach to AI-enabled revenue analytics, including opportunities in natural language reporting, anomaly detection, data summarization, forecasting, and dashboard automation.
Partner with systems, operations, and business leaders to identify high-value use cases for AI in reporting and go-to-market analytics.
Build processes and standards that enable the responsible, scalable use of AI within RevOps reporting.
Reporting, Dashboarding, and AutomationDevelop, maintain, and optimize Tableau, Excel, and Salesforce dashboards, reports, and visualizations for stakeholders at all levels of the business.
Build a long-term roadmap to automate recurring reporting and dashboard workflows, with a focus on scalability, reliability, and reduced manual effort.
Use Python for data analysis and automation (e.g., pandas, data processing, API integrations, reporting workflows) Ensure the accuracy, integrity, and consistency of data across multiple systems and reporting environments.
Use Salesforce ETL tools to insert, update, and delete data as needed to support business processes and data hygiene.
Strategic Data LeadershipContribute to the development and execution of NEOGOV's broader data strategy, including the definition of annual KPIs, core business metrics, and reporting standards.
Help define how business logic is documented and maintained, including KPI definitions, field mappings, data joins, and reporting governance.
Lead efforts to standardize reporting logic across platforms so stakeholders can trust and consistently interpret the same metrics.
Team Development and Cross-Functional PartnershipMentor and support junior analysts by providing guidance on analytical thinking, reporting best practices, stakeholder communication, and tool usage.
Help establish stronger team standards for documentation, QA, metric consistency, and dashboard design.
Collaborate cross-functionally with Sales, Marketing, Finance, RevOps, and GTM Systems teams to drive alignment and operational excellence.
Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.
NEOGOV - 3.4
Los Angeles, CA Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Paid time off Parental leave Vision insurance Qualifications Performance dashboard reports Data integrity assurance Dashboard development Operational analysis AI use case identification Sales revenue Forecasting Data visualization software proficiency Data Integration (Data management) Machine learning/AI-based analysis Business strategy analysis Sales analytics & reporting tools Data validation techniques Tooling Automation software Marketing company internal data Dashboard creation support Process design Metrics Reporting Scalable systems Improving operational efficiency Sales data analysis Pandas Team development Salesforce Cloud Business intelligence tools Machine intelligence Historical sales data analysis Outlier detection Professional development support Decision making Full Job Description JOB This is a hybrid role with 2 days/week in our El Segundo, CA office.NEOGOV is a proud AI-Enabled SaaS leader in the Public Sector & Public Safety space with a mission to serve the people who serve the people. Our clients use our software to streamline everyday processes NEOGOV is a leading AI-enabled SaaS provider serving the public sector and public safety organizations nationwide. For more than 25 years, we've helped agencies streamline critical workforce and operational processes through an integrated, intelligent platform. From hiring and onboarding to employee growth, retention, compliance, and public safety operations, our solutions support the full employee lifecycle. Guided by our mission to serve the people who serve the people, we combine innovation, customer focus, and purpose-driven technology to help build stronger communities.
NEOGOV is seeking a highly skilled Senior Revenue Operations (Data) Analyst to join our Revenue Operations team and play a critical role in supporting the success of our Sales and Marketing organizations. This individual will own high-impact analytics initiatives, deliver accurate and timely business insights, and help shape the future of reporting, automation, and data strategy across the revenue organization.
This role will be responsible not only for day-to-day analysis and reporting, but also for driving long-term planning around reporting automation, improving data quality and decision-making, mentoring junior analysts, and helping NEOGOV become a market leader in modern, AI-enabled RevOps reporting.
The ideal candidate is analytical, strategic, systems-minded, and comfortable working across large datasets, business stakeholders, and reporting tools such as Salesforce, Tableau, Excel, and GTM systems.
EXAMPLE OF DUTIES
Revenue Analytics and Business InsightAnalyze large datasets to identify trends, patterns, and insights that drive business strategy and decision-making across Revenue Teams.Develop and maintain reporting frameworks that support annual planning and ongoing business operations, including: Territory trendsQuota and commission planningPipeline managementPricing analysisSales and marketing performance trackingExtract meaningful customer and market insights by collecting, cleaning, analyzing, and interpreting data using statistical and analytical methods.
Identify anomalies, risks, and opportunities in revenue data, and provide actionable recommendations to stakeholders in real time.
Develop individual KPIs, including sales quotas and territory management frameworks, by leveraging historical performance and forward-looking analysis.
Own and maintain TAM (Target Addressable Market) assignments within Salesforce, cross-referencing annual goals, current activity, and prior outcomes.
AI and Innovation in RevOps ReportingResearch, evaluate, and implement relevant AI and automation tools that improve reporting efficiency, insight generation, forecasting, and business decision support.
Help NEOGOV establish a best-in-class approach to AI-enabled revenue analytics, including opportunities in natural language reporting, anomaly detection, data summarization, forecasting, and dashboard automation.
Partner with systems, operations, and business leaders to identify high-value use cases for AI in reporting and go-to-market analytics.
Build processes and standards that enable the responsible, scalable use of AI within RevOps reporting.
Reporting, Dashboarding, and AutomationDevelop, maintain, and optimize Tableau, Excel, and Salesforce dashboards, reports, and visualizations for stakeholders at all levels of the business.
Build a long-term roadmap to automate recurring reporting and dashboard workflows, with a focus on scalability, reliability, and reduced manual effort.
Use Python for data analysis and automation (e.g., pandas, data processing, API integrations, reporting workflows) Ensure the accuracy, integrity, and consistency of data across multiple systems and reporting environments.
Use Salesforce ETL tools to insert, update, and delete data as needed to support business processes and data hygiene.
Strategic Data LeadershipContribute to the development and execution of NEOGOV's broader data strategy, including the definition of annual KPIs, core business metrics, and reporting standards.
Help define how business logic is documented and maintained, including KPI definitions, field mappings, data joins, and reporting governance.
Lead efforts to standardize reporting logic across platforms so stakeholders can trust and consistently interpret the same metrics.
Team Development and Cross-Functional PartnershipMentor and support junior analysts by providing guidance on analytical thinking, reporting best practices, stakeholder communication, and tool usage.
Help establish stronger team standards for documentation, QA, metric consistency, and dashboard design.
Collaborate cross-functionally with Sales, Marketing, Finance, RevOps, and GTM Systems teams to drive alignment and operational excellence.
SUPPLEMENTAL INFORMATION
Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1Generous PTO to support work-life balance401K Matching12-week Paid Parental LeaveAutonomy to grow and find your career path with supportive leadershipInclusive and diverse work environmentNEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.