Director of Operational Data Analytics & Financial Intelligence

Director of Operational Data Analytics & Financial Intelligence MidFirst Bank relocation assistance United States, Texas, Plano 6900 Dallas Parkway (Show on map) Apr 16, 2026
Description We are seeking a strategic and execution-focused data driven leader to build and lead a high-impact function responsible for delivering operational and financial insights for our mortgage servicing operation. This role will assess the current landscape of reporting, analytics, and business intelligence capabilities, develop a strategy to optimize structure and tools, and execute that strategy to enable data-driven decision-making. The ideal candidate is someone who excels in analyzing, interpreting and utilizing data to drive process and operational efficiency. You will bring a strong blend of operational understanding, analytical acumen, and leadership experience in transforming data into actionable insights that drive performance and cost efficiency. The position is based on-site at our Oklahoma City Location. Relocation Assistance available. Key Responsibilities Assessment & Strategy Development Evaluate the current state of operational and financial reporting, analysis, and business intelligence across the mortgage servicing operation.
Identify gaps, inefficiencies, and opportunities in data sources, reporting tools, team structure, and analytical capabilities.
Develop a comprehensive strategy to optimize the function, including recommendations for organizational structure, staffing, and technology platforms. Execution & Implementation Lead the execution of the strategy, including building or restructuring the team, implementing new tools or systems, and establishing scalable processes.
Partner with technology, finance, and operations teams to ensure alignment and integration of data sources and reporting platforms.
Establish quality standards for reporting outputs. Insight Delivery & Performance Enablement Deliver timely, accurate, and actionable insights to operations leadership to support: Operational performance management (e.g., productivity, quality, cycle times, customer experience)
Financial performance management (e.g., cost efficiency, budget variance analysis) Translate complex data into clear narratives and recommendations for operations leadership. Foster a culture of data-driven decision-making across the mortgage servicing operation. Qualifications 15+ years of progressive experience, with a focus on operations, analytics, and data-driven performance management.
Experience Building/restructuring a reporting/analytics team required.
Experience Implementing a business intelligence or data analytics technology platform Required.
Creating (and overseeing the creation of) operational (not just financial) performance reports using business intelligence or data analytics tools required.
Analyzing (and overseeing the analysis of) operational (not just financial) performance information and delivering insights to management required.
Must have led a cross functional team of 20+ direct/indirect reports required.
Experience with data architecture or reporting system implementation required.
Proven experience leading cross-functional initiatives and building or transforming reporting/analytics functions required.
Strong understanding of operations and cost drivers required
Proficiency in business intelligence tools (e.g., Power BI, Tableau), data management, and financial analysis required.
Excellent communication and leadership skills required.
Bachelor's degree in accounting, Finance, Data Analytics, or related field required. #MM Qualifications
Behaviors
Innovative - Consistently introduces new ideas and demonstrates original thinking
Leader - Inspires teammates to follow them
Education
Bachelors of Data Science & Analytics (required)
Bachelors of Finance (required)
Experience
15 years: Proven experience leading cross-functional initiatives and building or transforming reporting/analytics functions. (required)
15 years: Excellent communication and leadership skills. (required)
15 years: Strong understanding of operations and cost drivers. (required)
10 years: Proficiency in business intelligence tools (e.g., Power BI, Tableau), data management, and financial analysis.
(required)
Skills
Communication - Written (preferred)
Communication - Verbal (required)
Decision Making (required)
Microsoft Word (required)
Microsoft Excel (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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