IT Coordinator(AI Trainer)

About The Role The IT Coordinator is responsible for maintaining and managing information technology systems and networks within our organization. Ensure the functionality and efficiency of computers, internet, telecom systems by establishing protocols, providing technical support, and advising on IT choices. Helps internal and external customers with any software and hardware issues by troubleshooting and resolving IT functionality issues. Knowledge and proficiency in AI tools and platforms are required for this position. What You'll Do Install/configure/troubleshot software and hardware, including printers, and phones. Provide technical support for internal and external customers. Manage and maintain the organization's network infrastructure, including firewalls, routers, switches, and other networking equipment. Manage and maintain the Cloud computing and on-premises Servers, domain server and Remote Desktop configurations. Provide technical support and training for end-users. Be able to conduct presentations and training sessions independently regarding IT systems, software applications, and technology-related topics. Be able to mentor and train employees in the use of AI tools and platforms, including ChatGPT, Claude, Gemini, and other emerging technologies, to improve productivity, workflow efficiency, and overall operational effectiveness. Utilize AI tools and emerging technologies to improve operational efficiency, workflow automation, and overall business support functions. Other duties and special projects as the need arises

Training & Education:

At least 1-2 years of experience in an IT or ERP coordination role, preferred. Strong knowledge of network infrastructure, computer hardware, software applications Excellent communication and interpersonal skills to collaborate effectively with other departments and stakeholders. Ability to independently conduct presentations and provide training to employees. Familiarity with AI tools and the ability to mentor employees on technology adoption is a must. Why Join Us You'll play a key role in strengthening customer trust by ensuring high‑quality service outcomes and leading a team committed to excellence. This is a great opportunity for a proactive leader who enjoys solving problems, developing people, and improving processes.

Additional Information:

We offer a comprehensive benefits package that includes: Medical, dental, vision and life insurance benefits 401k Retirement Plan Paid time Off (PTO) Company Paid Holidays Employee Discount to company products Value Wholesaler Inc. is a Drug Free workplace and EEO employer committed to employing a diverse workforce. You are welcome to visit our website: www.valuewds.com