AI Deployment Engineer
Job
Insight Global
Palo Alto, CA (In Person)
Full-Time
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Job Description
Job Description This role is responsible for the technical implementation of agents and workflows on Medable's Agent Studio platform. The primary work is full-stack engineering: building and maintaining server-side applications, databases, API integrations, and front-end interfaces that support agentic clinical deployments. The engineer also executes acceptance testing, maintains build documentation, and provides structured product feedback before any agent hands off to a Forward Deployed Engineer (FDE). Core Responsibilities Engineering & Build
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- Build and maintain full-stack infrastructure supporting Agent Studio deployments: React, Node.js, REST APIs, Postgres, Docker.
- Configure workflow orchestration, task routing logic, Human-in-the-Loop (HITL) escalation gates, and confidence scoring thresholds.
- Use AI-native engineering tools and workflows — Claude Code, Cursor, Model Context Protocol (MCP) integrations — as standard practice.
- Set up and test MCP connector integrations with clinical systems: Electronic Data Capture (EDC), Clinical Trial Management System (CTMS), electronic Trial Master File (eTMF), and sponsor-specific tools.
- Write and refine agent prompts to Medable's context engineering standards: precise, functional, and Good Practice (GxP)-defensible.
- Identify reusable patterns across builds and contribute documented components to the shared pattern library. Quality & Documentation
- Execute acceptance testing against Medable's formal quality standards before FDE handoff.
- Document test results, log failures with root causes, and iterate until pass criteria are met.
- Systematically evaluate and debug AI outputs and workflows: identify whether failures stem from model behavior, prompt design, integration issues, or configuration gaps before escalating or iterating.
- Build and maintain a standard helpdesk subagent for each deployed clinical agent.
- Maintain build documentation clear enough for another engineer to pick up or configure the agent in a new environment. Product Feedback
- Capture where Agent Studio creates friction, where platform capabilities fall short, and where gaps limit reusability.
- Submit structured product feedback to the Agent Studio & Services team. Surface gaps with specifics, not anecdotes. Scope & Decision Rights
- Owns technical implementation, quality gates, and documentation for all assigned agents and workflows on Agent Studio.
- Has decision authority over Agent Studio configuration, prompt design, and workflow orchestration within approved, developer-ready specifications.
- Accountable for acceptance testing before FDE handoff.
- Provides structured product feedback that directly informs the Agent Studio platform roadmap.
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Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Experience, Skills & Capabilities- 1-3 years in software engineering, applied artificial intelligence (AI)/machine learning (ML), or clinical technology.
- Hands-on experience with large language model (LLM) orchestration or agentic AI platforms.
- Experience with AI-native engineering tools: Claude Code, Cursor, MCP integrations, or equivalent.
- Learns unfamiliar tools and systems quickly; demonstrates a track record of picking up new stacks or platforms without heavy ramp time.
- Experience producing tested outputs from formal specifications. Structured discovery experience is a plus.
- Strong prompt engineering skills: precise, auditable instructions.
Strong system integration skills:
API connections, connector configuration, and agent output flow into clinical systems.- Ability to move quickly from a problem to a working build without dropping quality gates.
- Ability to produce structured documentation for build decisions and test results.
- Understanding of GxP regulatory requirements for audit trails, HITL gates, and confidence thresholds preferred.
- System-level thinking to identify reuse opportunities and drive consistency across builds.
- Comfortable navigating ambiguous inputs. Asks clarifying questions before building, not after.
- Effective collaborator in a distributed team environment.
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