AI Leader CX & Intelligent Solutions

Job Title:

AI Leader - CX & Intelligent Solutions - 15+

Years Exp Must Location :

Los Angeles (preferred Torrance) (Onsite 4 days per week) Role Overview We are seeking two senior, hands-on AI Leaders to guide and coordinate CX‑focused AI solution development for large enterprise clients. Both roles share identical responsibilities and expectations. The ideal candidate is a practitioner‑leader with deep expertise in AI/ML and AWS , capable of driving architecture decisions, mentoring teams, and acting as an AI champion for clients. This role also involves positioning Wipro Intelligence solutions and partnering closely with business and technology stakeholders. Key Responsibilities (Must Have) AI / ML Strategy & Architecture Define and drive architecture for scalable AI/ML solutions , including LLMs, Generative AI, and predictive analytics Guide solution design from concept through enterprise-scale deployment Act as a technical authority and mentor for AI/ML teams AWS Architecture & Governance Lead AWS solution design and governance , including VPC architecture and network design Define and implement serverless architectures (Lambda, managed services) Ensure adherence to AWS best practices for scalability, reliability, and cost optimization AI Security, Privacy & Ethics Establish data privacy guardrails and responsible AI frameworks Ensure compliance with AWS security controls including IAM, GuardDuty, and monitoring best practices Partner with security teams to mitigate AI and data risks Preferred Technical Skills & Experience Cloud & Data (AWS) S3 SageMaker Redshift Glue Bedrock

EKS AI / ML

& GenAI Hands-on experience with PyTorch, TensorFlow, LangChain Strong understanding of LLM-based architectures and GenAI patterns Programming Python (5-8 years) with strong hands-on development experience Proven ability to perform code reviews and technical mentoring Delivery & Leadership Experience taking AI solutions from PoC to enterprise production Ability to engage with senior stakeholders and translate business needs into technical solutions Certifications (Preferred) AWS Solutions Architect - Professional AWS Data Engineer