GEN AI Architect

GEN AI Architect#26-16427 $85.71-$89.28 per hour Durham, NC Hybrid Job Description Our Client, an IT Services and Consulting company, is looking for a GEN AI Architect for their Charlotte, NC/Durham, NC/Philadelphia, PA/Hybrid location.

Responsibilities:

This role will work closely with US Pharma - Tech team on future ready designs in the Field Insights to improve field force effectiveness & Patient Services in Market Access team for US Commercial pharma.

Agentic System Architecture:

Design and implement stateful multi-agent workflows using frameworks like LangGraph, AutoGen, or CrewAI, defining roles, planning loops, and Agent Orchestration framework (e.g., C3, n8n).

Hands-on Prototyping:

Build functional proof-of-concepts (PoCs) to validate agent reasoning, tool use (function calling), and RAG performance before moving to production.

Tool/API Integration:

Connect agents to enterprise systems (VeevaCRM, Salesforce and Data Lake echo systems,.) through secure API connectors /A2A to allow agents to "take action," not just generate text.

Orchestration and Observability:

Familiar and ready to experiments robust orchestration framework such as MSFT Agent 365 to ensure high-stakes decisions are safe. Implement tracing and monitoring (e.g., LangSmith, LangFuse) to debug agent behavior, audit decision paths, and optimize costs.

Governance & Security:

Design secure agent interactions (MCP - Model Context Protocol), implement PII/PHI masking, and define guardrails to prevent agent `

Requirements:

Commercial Field Operations:

Understanding of pharmaceutical field force business processes, including territory management, incentive compensation, and sales force effectiveness. Familiar in Vault CRM and Salesforce Cloud platforms for managing HCP engagements and " Best Action".

Patient Services & Support:

Knowledge about Patient Services programs (Hub services), including benefits investigation, prior authorization support, and co-pay assistance is a plus

Years of Experience:

15.00 Years of Experience