Enterprise AI Architect

JOB SUMMARY

Location:

(Willingboro, NJ, Downers Grove, IL, or Arlington, TX) Radwell is accelerating its AI journey to drive automation, augmentation, and innovation across commercial, digital, operations, and data domains. As the Enterprise AI Architect, you will serve as a hands-on technical leader and strategic influencer by owning the end-to-end AI architecture and enabling production-grade AI solutions that transform Radwell's business. This is a critical role that combines deep technical expertise with architectural vision and leadership to operationalize AI at scale. The end‑to‑end AI architecture will span across data foundations, existing platforms for CRM ERP, contact center, MLOps/ModelOps/LLMOps, governance, security, and solution design to scale AI products and agents that materially impact revenue growth, margin, efficiency, and customer experience. You will work cross‑functionally with Digital & eCommerce, Sales/ISR/OSR, Operations, Finance/AR, Procurement, Marketing, and the Data & AI CoE, including tight collaboration with rest of the organization. Radwell has an adopted Enterprise AI Reference Architecture plus reusable reference code and delivery playbooks. Grounded in Radwell's strategic AI framework, the architect is expected to design platforms and solutions that enable measurable outcomes such as: Direct impact on enterprise transformation and board-level priorities. Shapes Radwell's AI reference architecture, governance, and delivery model. Drives measurable outcomes in AR recovery, ISR automation, procurement, Operations, marketing, pricing, and digital commerce. Acts as a bridge between strategy and execution, ensuring AI initiatives deliver tangible ROI.

AR cash recovery agent:

Reduce past-due AR from ~40% to