AI/ML Engineer - Higher Ed

Job Listing ID:

4497941

Job Title:

AI/ML Engineer -

Higher Ed Application Deadline:

Open Until Filled

Job Location:

Portland

Date Posted:

05/23/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The AI/ML Engineer - Higher Education builds AI capabilities for Cengage's higher education products to improve student engagement, learning outcomes, and instructor productivity. You will design, build, and ship production AI features integrated directly into platforms used by millions of students and faculty. This role requires a builder who ships weekly, cares about learning science, and can design AI experiences that genuinely improve educational outcomes. The ideal candidate has experience shipping production ML or LLM features, understands the nuances of higher education workflows, and balances research-driven thinking with shipping discipline. Key Responsibilities HED AI Feature Development Ship and improve AI features weekly across Cengage HED platforms Build and integrate Student Assistant capabilities including tutoring, hinting, and feedback Develop Instructor Insight Assistant features for course analytics and at-risk student identification Create Content Studio capabilities for AI-assisted content authoring and adaptation Integrate LLMs, RAG systems, and agentic workflows into HED platform architectures Platform Integration & Engineering Integrate AI features into existing HED platform architectures and data systems Partner with platform engineering on API design, scaling, and production deployment Build retrieval systems against Cengage's proprietary content library (books, assessments, media) Ensure AI features meet FERPA compliance and accessibility standards (WCAG, DOJ) Resolve technical blockers and production issues with urgency Measurement & Optimization Monitor feature usage, engagement, and learning outcome impact Track and improve model performance on quality, cost, and latency dimensions Partner with learning scientists and researchers on efficacy measurement Iterate rapidly based on student feedback, instructor feedback, and usage telemetry Maintain documentation and engineering runbooks for deployed AI features Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field 4+ years of experience in software engineering, with at least 2 years focused on AI/ML Strong proficiency in Python with experience building production ML or LLM systems Hands-o...

Job Classification:

Software Developers Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A