Bilingual Senior AI Engineer

Bilingual Senior AI Engineer at American Cybersystems, Inc. Bilingual Senior AI Engineer at American Cybersystems, Inc. in Charlotte, North Carolina Posted in about 6 hours ago. $60.00 - $65.00 per hour

Job Description:

A client of Innova Solutions is immediately hiring for a

Bilingual Senior AI Engineer Position Type:

Full-Time, Contract Duration:

6 months

Location:

Charlotte

NC 28217

(Hybrid)

Schedule:

4-days onsite in a week. As a Bilingual Senior AI Engineer, you will: Architect and develop AI-driven IVR and conversational systems using Python Build NLP models for text classification and clustering to support intent detection and call routing Perform data analysis using SQL on large-scale IVR and interaction datasets Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases Lead development of agentic AI workflows for multi-step customer interactions Establish LLMOps best practices, including monitoring, evaluation, and lifecycle management Partner with IVR platform, speech engineering, and product teams Mentor offshore and junior AI engineers The ideal candidate will have : Bilingual proficiency in English and Spanish 5+ years of experience in AI / Machine Learning Strong proficiency in Python and ML libraries (NumPy, Pandas, Scikit-learn, XGBoost) Deep experience in NLP techniques such as text classification and clustering Strong hands-on experience with SQL and data analysis (Oracle, MySQL, SQLAlchemy) Practical experience working with LLMs, including prompt engineering, RAG, and evaluation frameworks Experience with LLM frameworks such as LangChain, LlamaIndex, or OpenAI SDK Familiarity with vector databases (FAISS, Pinecone, Weaviate, Qdrant) Good to Have Experience with Agentic AI and multi-agent orchestration Experience with LLMOps / MLOps in production environments Familiarity with IVR platforms and speech technologies (ASR, NLU, TTS) Libraries & Tools Python /

ML:

NumPy, Pandas, Scikit-learn, XGBoost NLP:

spa

Cy, Hugging Face Transformers, NLTK, Sentence-Transformers LLM Frameworks:

LangChain, LlamaIndex, OpenAI SDK Agentic AI (Good to Have):

LangGraph, AutoGen, CrewAI Data & SQL:

Oracle, MySQL, SQLAlchemy Vector Databases:

FAISS, Pinecone, Weaviate, Qdrant LLMOps / MLOps (Good to Have): MLflow, Weights & Biases, BentoML, Airflow Qualified candidates should

APPLY NOW

for immediate consideration! This position is only open to applicants who can be engaged on a W-2 basis. Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.

ASK ME HOW.

Thank you! Mo Irshad 208-620-5984 [email protected]

PAY RANGE AND BENEFITS

Pay Range•: $60-$65 per hour •Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:

Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

Named One of America's Best Employers for New Grads by Forbes (2024) Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications

Website :

https://www.innovasolutions.com/ Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals.

Submit referrals at https:

//innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral. Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.