AI Data Center Service Engineer

AI Data Center Service Engineer 4.2 4.2 out of 5 stars Spartanburg, SC 29301 $41.61 an hour - Full-time, Contract Loop Recruiting 29 reviews $41.61 an hour - Full-time, Contract Job Description Our client is seeking an experienced on-site Service Engineer to support their enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering high-quality on-site service. Prior AI experience is not required —strong fundamentals in servers and data center operations are what matter most. Key Responsibilities Provide on-site support for Dell servers and data center systems, ensuring rapid issue resolution and minimal downtime Perform hardware maintenance, including server builds, component replacements, swaps, and firmware updates Troubleshoot issues across hardware, firmware, and operating systems, escalating when necessary Support both reactive and preventive maintenance in accordance with established procedures Collaborate with internal teams and customers during service events to ensure clear communication and timely resolution Accurately document work performed and contribute to shared knowledge and best practices Participate in on-call rotations and support extended coverage as required Required Skills & Experience Experience supporting server or data center hardware in a field, enterprise, or customer-facing environment Hands-on experience with server components such as CPUs, memory, power supplies, GPUs, and storage Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills Ability to work independently on-site while maintaining professional customer communication Willingness to learn and support emerging technologies, including AI platforms Qualifications 3-5+ years of experience in technical support, field service, or data center roles Associate or Bachelor's degree in IT or a related field (or equivalent practical experience) Dell or other vendor certifications are a plus, but not required Ability to lift up to 50 lbs Willingness to travel to customer sites and work flexible or on-call schedules

LMT Pay:

$41.61 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Work Location:

In person