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Job Description
Job Description Provide functional and technical support for Oracle PeopleSoft, Oracle Fusion Cloud, and related third-party enterprise applications supporting administrative and academic operations across the College. Partner closely with functional offices including Admissions, Registrar, Advancement, and other campus departments to analyze business needs, design and implement solutions, develop enhancements and reporting capabilities, and improve operational workflows. Collaborate with campus stakeholders to identify opportunities for automation, improve service delivery, and bridge gaps between institutional processes and technology while recommending scalable, sustainable, and user-focused process improvements in support of the College's mission and strategic goals. Responsibilities Partner with functional and technical stakeholders to gather requirements, analyze business processes, design and implement solutions, and support enhancements across enterprise applications and integrated systems Troubleshoot complex application, integration, and data issues by performing root cause analysis and implementing sustainable fixes and process improvements Support institutional reporting, operational requests, and end-user needs through solution development, documentation, training, and ongoing functional support Collaborate with cross-functional teams on system upgrades, quarterly updates, testing, deployments, and continuous improvement initiatives while evaluating downstream impacts and dependencies Coordinate project timelines, recurring operational tasks, and testing activities with institutional stakeholders to ensure successful execution and communication Perform other related duties as assigned and based on departmental needs. Qualifications Bachelor's Degree 5-8 years of experience 8-10 years of experience, preferred
REQUIRED
Experience (5 years or more) with PeopleSoft Campus Solutions and PeopleTools, including Application Designer, Application Engine, and PS Query
REQUIRED
Strong SQL and relational database skills, including writing and troubleshooting stored procedures
REQUIRED
Ability to perform impact analysis, business process mapping, and requirements gathering across complex systems
REQUIRED
Experience developing and executing test plans, test cases, and functional/system validation activities
Preferred:
Experience supporting higher education functional areas such as Registrar, Admissions, Financial Aid, Advancement, HR, Finance, or Faculty operations
Preferred:
Experience supporting similar enterprise Student SaaS platforms like Workday, Oracle, CourseDog, Stellic or similar.
Preferred:
Experience with Oracle Fusion, OTBI reporting.
Preferred:
Understanding of enterprise application integration concepts, configuration vs. customization, and end-to-end workflow design Strong analytical, troubleshooting, and critical thinking skills Strong organizational and project coordination skills, including planning, implementation, and operational support Demonstrated business analysis and process improvement experience within enterprise application environments Ability to manage multiple priorities and work effectively in fast-paced operational environments Strong written and verbal communication skills with the ability to collaborate effectively with both technical and non-technical stakeholders Knowledge of FERPA, HIPAA, and data governance/security best practices Ability to work independently while also contributing effectively within cross-functional teams Fast learner with the ability to quickly adapt to new technologies, business processes, and institutional needs About Us Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program. With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity's most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives. Trinity College is an independent, nonsectarian liberal arts college for men and women, with approximately 2,200 undergraduate students and 200 faculty members, located in Hartford, Connecticut. Our Mission is "Engage. Connect. Transform." As the preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives. Trinity is an actively engaged community of students, faculty and staff who work together to develop and sustain the intellectual and creative opportunities central to a first-class liberal arts education. Hartford, the state capital, provides many opportunities for cultural and social engagement. The College is committed to building a representative and diverse faculty, administrative staff, and student body. Trinity is an Equal Opportunity/Affirmative Action Employer. Women and minorities are encouraged to apply. Applicants with disabilities should request, in advance, any needed accommodation in order to participate in the application process. For all faculty positions, completion of the Ph.D. or appropriate equivalent is expected. Candidates should have a strong commitment to undergraduate and interdisciplinary teaching in a liberal arts context, and a well-articulated plan for sustained research. Trinity is especially interested in candidates who can contribute to the diversity and excellence of the academic community through their research, teaching, and service.
