Enterprise Device Management Engineer

Job Description This role is responsible for engineering, administering, and optimizing enterprise-wide endpoint management platforms that support all corporate and retail devices. This role ensures secure, standardized, and reliable deployment, configuration, patch management, and lifecycle management of hardware and software across the organization. As the Lead, this position also provides technical guidance, develops standards, and drives enterprise device strategy to support operational stability and scalability.

• Lead the design, implementation, and administration of enterprise device management solutions.
• Create, maintain, and optimize policies for device provisioning, configuration, compliance, patching, software deployment, and security baselines.
• Oversee lifecycle management of laptops, desktops, mobile devices, and peripherals, ensuring consistency and alignment with company standards.
• Collaborate with Security, Infrastructure, Operations, and Application teams to ensure device posture meets all compliance and operational requirements.
• Troubleshoot escalated endpoint issues and serve as the highest-level SME for device management platforms.
• Analyze emerging technologies, recommend improvements, and lead roadmap planning for device management modernization and automation.
• Develop documentation, technical standards, and procedures for enterprise device management processes.
• Provide leadership and mentorship to technical staff.
• Support audits, incident response, and device‑related operational reporting.

Perform other duties as assigned and comply with all policies and standards. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Insight Global's Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 4-6 years of experience in enterprise endpoint management, device engineering, or IT infrastructure engineering.
• Experience managing large‑scale device environments across distributed corporate and retail locations.
• Proven Microsoft Endpoint Management (Intune) experience (compliance, config profiles, app deployment, Autopilot style provisioning). ○ Could have Jamf or similar tools
• Strong understanding of device security, patching, configuration baselines, and compliance requirements.
• Proficiency with scripting (PowerShell preferred) and automation.
• Ability to design and maintain scalable device deployment processes.
• Strong diagnostic and troubleshooting skills across OS, hardware, and application layers.
• Ability to document standards, create procedures, and lead cross‑functional initiatives.
• Solid grasp of identity (Entra ID/Azure AD), BitLocker/FileVault, certificates, network segmentation, and

CIS/NIST

baselines. Strong communication, collaboration, and stakeholder partnership skills

• Experience with digital signage platforms
• Exposure to retail/PCI environments and the

PCI DSS 4.0

transition implications for endpoints.

• MD-102 (Endpoint Administrator), SC‑200/SC‑300, CISSP (or equivalent)
• Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.