Customer Experience Analyst II

Customer Experience Analyst II DataMap Overland Park, KS Job Details Full-time $70,000 - $90,000 a year 21 hours ago Benefits Health insurance 401(k) matching Food provided Qualifications Stakeholder management

Full Job Description Customer Experience Analyst II Location:

Overland Park, KS Company:

DataMap Client Work:

www.datamap.ai/client-experience (https://www.datamap.ai/client-experience) (http://www.datamap.ai/client-experience) Why Join DataMap? At DataMap, we implement cutting-edge financial and operations software for some of the world's largest companies (e.g., Google) and develop innovative, award-winning technology products . As a Microsoft, Coupa, Boomi, SAP, and Oracle partner , we specialize in business process optimization and digital transformation. If you're looking for a fast-growing, high-energy environment with startup potential , this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role . Role Overview We are hiring both entry-level and experienced candidates for this role. Whether you're a recent graduate eager to learn or an experienced professional looking for growth , we provide a path for career development. You will work with stakeholders to implement financial and supply chain solutions , focusing on business process optimization and system configurations . This role offers hands-on experience with ERP, procurement, and finance systems , along with mentorship and training. For Experienced Professionals (2+ Years of Experience) Lead business process analysis sessions , documenting current and future state requirements. Configure and optimize enterprise financial and supply chain platforms (e.g., ERP, Source-to-Pay, Procurement, P2P, Expense Management). Provide technical guidance on best practices for implementing business software solutions. Support system integrations and collaborate with development teams on solution design. Analyze, test, and optimize system configurations , ensuring business needs are met. Guide and mentor junior analysts as they develop hands-on expertise. Stay certified and informed on the latest financial system innovations (Coupa, SAP, Oracle, Workday, etc.). Additional Responsibilities Gather, interpret, and analyze business data. Configure and test cloud-based enterprise software. Develop process documentation, system specs, and business workflows. Conduct stakeholder interviews and present findings. Identify and implement business process improvements. Support technology-driven financial and supply chain transformations. For Candidates with 2+ Years of Experience Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). Experience with enterprise system implementations, customizations, or integrations . Understanding of procurement, sourcing, finance, or accounting (e.g., purchase orders, invoices, contracts, reporting, journal entries, accounts payable, expense reporting, asset management). Familiarity with agile/scrum/Kanban methodologies . Strong technical and functional consulting experience with at least one major enterprise system. Benefits & Perks Competitive salary & performance-based bonuses. Unlimited vacation & flexible work environment. Free catered lunch. 401(k) with employer match. Health insurance with generous employer contribution. Hands-on mentorship & career development opportunities. Why Apply? Fast-track your career in enterprise technology consulting. Gain hands-on experience with industry-leading financial and supply chain systems . Be part of a company that values innovation, collaboration, and professional growth . Apply today! Even if you don't meet every requirement, we encourage candidates who are eager to learn and grow.