Job Description
SAP S/4HANA
Service Consultant at Cyberobotix SAP S/4HANA
Service Consultant at Cyberobotix in Everett, Massachusetts Posted in about 21 hours ago. Type:
full-time Job Description:
SAP S/4HANA
Service Consultant Location:
Boston area, MA - On Site Duration:
12 Months Overview:
We're looking for a senior SAP S/4HANA
Service consultant to lead and support end-to-end implementations in complex enterprise landscapes. This role will own solution design and delivery across S/4HANA Service (Customer/Vendor Warranty claim, Field Service/In-House Repair), tightly integrated with SD, MM, PP, LE, and FI/CO, with a strong focus on warranty (customer and vendor), serialization, and cross-functional processes. Key responsibilities Lead full lifecycle projects using SAP Activate:
Discover, Prepare, Explore, Realize, Deploy, Run. Own functional design for S/4HANA Service scenarios: in-house repair (RMA, repair orders, repair quotations), service contracts, service orders, resource planning, time & material, and integration with billing. Design and configure warranty processes:
customer and vendor warranty claims, entitlements, authorization checks, parts/labor coverage, credit/debit memo handling, and recovery from vendors. Implement serialization and equipment/master data:
equipment records, serial number management, install base, device history, and integration with logistics and finance. Integrate SD with Service for seamless lead-to-cash and service-to-cash: quotations, sales orders, delivery, billing (FI-AR), returns, and repair loops. Define cross-module integration:
MM for spare parts planning/procurement, PP/PM/CS as relevant, LE for shipping/returns, FI/CO for revenue recognition, controlling, and settlement. Champion Clean Core:
leverage standard processes, Fiori apps, key-user extensibility, and BTP side-by-side extensions where needed. Drive data migration strategy (BP, equipment, installed base, warranties, pricing), test management (unit/SIT/UAT), cutover planning, and hypercare. Lead client workshops, write functional specs, guide ABAP/UI5
teams, and deliver end-user training and documentation. Advise on S/4HANA roadmap. Required qualifications 10+ years SAP experience with 3+ years on S/4HANA Service 2+ end-to-end S/4HANA implementations leading Service scopes. Deep functional expertise in:
S/4HANA Service:
service contracts, service orders, in-house repair, confirmations, logistics integration, and billing. Warranty management:
customer/vendor warranty, claims processing, entitlement checks, recovery processes. Serialization/equipment:
serial number management, equipment master, install base/device history. SD core:
order management, pricing, delivery, billing, credit/returns. Proven cross-module integration with MM, LE, and FI/CO; exposure to PP/PM a plus. Hands-on with Fiori apps for Service/SD, output management, and pricing in S/4HANA. Strong testing, data migration, and cutover leadership in complex environments. Excellent stakeholder management, workshop facilitation, and documentation skills. Excellent communication skills S/4HANA Service certification. Preferred S/4HANA SD
certification. Experience with RISE with SAP, Private Cloud deployments. Knowledge of SAP BTP extensibility, CDS views, OData, and integration patterns (e.g., CPI). Field Service integration (planning/dispatching) and mobile service execution experience
