Systems Analyst Enterprise Automation

Systems Analyst

• Enterprise Automation 3.7 3.7 out of 5 stars Springfield, MA $124,800
• $163,800 a year MassMutual 1,514 reviews $124,800
• $163,800 a year Overview A career with us means you'll work alongside exceptional people and be empowered to reach your professional and personal goals.

Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love. We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

Job Description The Impact:

In this role, you will: Lead end‑to‑end process analysis and automation assessments for complex, cross‑functional business processes, identifying opportunities that deliver measurable efficiency, risk reduction, and scalability. Independently evaluate automation feasibility, value, and prioritization, applying expert judgment to recommend optimal automation approaches. Partner with senior business stakeholders, product owners, architects, and technology leaders to shape automation roadmaps and investment decisions. Translate complex business needs into clear, high‑quality requirements, use cases, and solution designs that enable successful automation delivery. Influence and continuously improve enterprise intake, assessment, and prioritization processes across the automation lifecycle. Serve as a subject‑matter expert and thought leader, mentoring other analysts and elevating automation best practices across the organization. The Minimum Qualifications Bachelor's degree in Computer science, engineering or other applicable discipline 10+ years of experience in business analysis, process improvement, automation, or digital transformation roles. 5+ years of experience working with Robotic Process Automation (RPA) platforms (e.g., UiPath or similar). Demonstrated experience leading complex, cross‑functional initiatives with minimal oversight Proven expertise in process analysis, business requirements definition, and solution shaping. Advanced proficiency in with process mapping tools such as Visio and Lucidchart Experience influencing senior stakeholders and driving outcomes across multiple business units. The Ideal Qualifications Experience working with UiPath Robotic Process Automation (RPA) platforms (e.g., UiPath or similar).

Experience :

Proven success delivering projects involving AI‑powered automations Background in financial services, insurance, or other regulated enterprise environments. Experience with automation assessment frameworks, value modeling, or intelligent automation. Strong executive‑level communication and presentation skills. Ability to operate as a trusted advisor and thought leader without formal people‑management responsibility. What to Expect as Part of MassMutual and the Team Regular meetings with the Enterprise Automation, Data Science & AI Engineering and Enterprise Architecture team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents:

For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page. MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range:

$124,800

• 163,800 Award-Winning Culture MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love.

As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It's more than our company structure — it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. We strive to build a thriving community where everyone is valued, included, and feels that they belong. At MassMutual, we Live Mutual. How We Work MassMutual's flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year. Benefits for the whole you (and your loved ones) There's more to your life than your job and there's more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you'd expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave. Explore some of our offerings below. Paid Time Off In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health. Health & Well-Being In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being. Financial Well-Being In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution. Taking Care MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need. Giving Back MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually. Commuter Benefits MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.