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Job Description
The ERP Systems Analyst will provide support for SAP Business One (SAP B1) and related business systems to ensure optimal performance, functionality, and user adoption. This role is responsible for end-user support, training, documentation, reporting, system maintenance, and assisting with ongoing ERP initiatives. The ideal candidate will possess strong technical, analytical, and communication skills, along with a solid understanding of business processes and ERP systems.
Key Responsibilities:
Provide primary support for SAP Business One and related business applications.
Develop user training materials, including written documentation, how-to guides, and instructional videos.
Onboard and train new users across multiple business systems.
Deliver one-on-one support and guidance to users on system functionality and best practices.
Learn and maintain knowledge of database structures and relationships that support ERP operations.
Document, analyze, and improve business processes and workflows related to ERP systems.
Develop a strong understanding of organizational business operations and system dependencies.
Assist with system implementations, upgrades, enhancements, and customizations.
Maintain and validate business data and reporting through tools such as SSRS, Crystal Reports, and Excel Report Builder.
Participate in special projects, process improvement initiatives, and other assignments as needed.