SAP SD/SAP MM

Description We are looking for an experienced

SAP SD/SAP MM

Business Analyst to support business process improvement initiatives in Cincinnati, Ohio. This Long-term Contract position will partner with stakeholders to evaluate current workflows, define solution needs, and translate business objectives into effective SAP functionality. The role is ideal for someone with strong analytical skills, hands-on experience in SAP S/4, and the ability to work across customer service, documentation, and agile project environments.

Responsibilities:

• Partner with business teams to gather, analyze, and clarify operational needs related to SAP SD and MM processes.
• Assess existing workflows, identify functional gaps, and recommend practical improvements aligned with business goals.
• Create and maintain clear business and functional documentation, including process maps, requirements, and review materials.
• Collaborate with cross-functional teams in an Agile Scrum environment to support solution design, testing, and delivery.
• Provide business analysis support for SAP S/4-related enhancements, upgrades, and process optimization efforts.
• Work closely with customer service and call center stakeholders to understand pain points and improve system-supported processes.
• Facilitate discussions between technical teams and business users to ensure requirements are accurately translated into system solutions. Requirements
• Demonstrated experience as a Business Analyst supporting SAP SD and SAP MM functions.
• Hands-on experience with SAP S/4 is required.
• Strong background in business analysis, requirements gathering, and gap analysis.
• Experience reviewing documents and producing clear, organized project and process documentation.
• Familiarity with Agile Scrum methodologies and collaborative delivery environments.
• Understanding of customer service or call center operations within a business systems context.
• SAP certifications and prior involvement in SAP upgrade initiatives are preferred.

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