ERP Business Analyst

Overview The ERP Business Analyst serves as the primary liaison between business stakeholders and ERP delivery teams, specializing in a specific functional area of the business (e.g. Accounting & Finance, Supply Chain, Manufacturing, etc). This role bridges business needs and ERP system capabilities, translating complex requirements into scalable, value driven solutions. The analyst plays a key role in East Penn's SAP S4Hana implementations, enhancements, and ongoing optimization, ensuring alignment with business processes, enterprise standards, and strategic objectives. Responsibilities Business Analysis & Process Design Partner with business leaders, business process leads and subject matter experts within the assigned domain to understand solution objectives, challenges, and regulatory/operational constraints. Elicit, analyze and document business requirements using interviews, workshops, and process reviews. Develop current state and future state, user stories, process maps, functional requirements, and business rules. Identify opportunities to standardize, streamline, and optimize business processes / workflows using ERP best practices in a regulated manufacturing environment. Use data assets to compile information for analysis in approaching business challenges.

ERP & SAP

Functional Expertise Serve as an ERP functional expert for the assigned business domain, with strong working knowledge of SAP solutions relevant to that area. Translate business requirements into detailed functional specifications for SAP configuration, enhancements, data mapping and integrations. Collaborate with SAP configuration, development, integration, OCM and data teams to design end‑to‑end solutions. Advise stakeholders on SAP capabilities, limitations, design alternatives, and impacts to upstream, downstream and cross stream processes. Project Delivery & Implementation Support Serve as a functional advisor on designs for East Penn's initial SAP S4H implementation. Support ERP initiatives across the full lifecycle: planning, design, build, test, training and deployment. Lead or support system integration testing (SIT) and user acceptance testing (UAT), including test case development, execution, and defect resolution. Participate in cutover planning, data validation, and go‑live activities to ensure business readiness. Provide functional support during hypercare and transition to steady‑state operations. Stakeholder Engagement & Change Enablement Act as a trusted advisor to business process owners and leadership. Communicate requirements, design decisions, and impacts clearly to both technical and non‑technical audiences. Support change management efforts by contributing to training materials, job aids, and user documentation. Enable business users to understand and accept the capabilities and limitations of ERP and integrated systems. Continuous Improvement & Support Analyze post implementation performance and recommend enhancements or process improvements. Verify that delivered solutions achieve expected business benefits and have success metrics. Support ongoing ERP enhancements, minor projects, and production issues within the assigned domain. Stay current on SAP S4H roadmap updates, ERP trends, and best practices related to the area of specialization. Engage and participate in SAP User Groups specific to the functional business line being supported. Promote and engage in enterprise data initiatives such as data governance. Qualifications Experience & Qualifications 5+ years of hands-on SAP S4H experience is required. Participation in SAP implementation(s), upgrades, or major enhancements is preferred. 5+ years of experience as a Business Analyst, ERP Business Analyst or related role, specializing in a specific business domain bridging process with technology. Experience with SAP S/4HANA, Private Cloud, Integrated Business Platform (IBP). Education/Certification Bachelor's degree in Business, Information Systems, or a related discipline. Equivalent level of education, training and experience may be considered. Certification specific to the Functional Domain they are aligned to (CPIM, ASCM, CCSM). SAP certification(s) in a relevant functional module. SAP Certification in a

Methodology:

Accelerate, Activate or RISE Skills & Competencies Required Competencies:

Software:

Applicable enterprise apps, O365,

Power BI, Project, Visio Required Skills:

ERP and SAP S4H functional knowledge Business process modeling and analysis Analytical thinking and problem solving Ability to bridge business needs and technical solutions Excellent verbal and digital communication skills Strong management tendencies for projects and people Agenda preparation and leading efficient and effective meetings Ability to ascertain a good versus unacceptable customer/user experience Professional appearance and conduct Willingness to coach and be coached Self-motivated and goal oriented Strong in both independent and team atmospheres Adept at supporting the culture and heritage of our company