38618 | ERP Support Analyst - Microsoft Nav / Business Central

Job Title :

ERP Support Analyst Location :

Rosemont or Aurora, IL (would consider full remote)

Salary Range :

Up to $120

K Duration:

Direct Hire/Perm Role Overview :

Our client is seeking a detail-oriented and self-motivated ERP Support Analyst to join our growing ERP team. This individual will play a key role in supporting our existing Microsoft Dynamics NAV environment integrated with Project Pro and Serenic/Sylogist Payroll while helping drive our migration to Microsoft Dynamics 365 Business Central with Project Pro and Integrity Data's Payroll NOW.

Key Responsibilities :

Provide day-to-day end-user support across core ERP modules, including General Ledger, Job Costing, Field Service Management, Purchasing & Payables, Sales & Receivables, Inventory Management, and Payroll. Troubleshoot functional and technical issues in both NAV and Business Central environments.

Support regular accounting cycles:

weekly, monthly, quarterly, and year-end closing and reporting. Act as a subject matter expert (SME) to analyze, document, and resolve ERP issues, coordinating with business users and technical staff to identify root causes and implement solutions. Participate in the testing, validation, and rollout of upgrades, integrations, and software enhancements. Assist in training sessions and create documentation to enhance user adoption and process consistency. Support company growth through ERP onboarding for new acquisitions, including data migration, configuration, and end-user training. Collaborate with IT, accounting, operations, and project management teams to ensure system reliability and continuous improvement

Qualifications :

Background in Accounting, Business Administration, or related field; equivalent professional experience considered. 4+ years of hands-on experience with Microsoft Dynamics 365 Business Central, including troubleshooting and user support. Previous experience with Microsoft Dynamics NAV (preferably versions 3.x-2009). Strong working knowledge of Project Pro and Payroll NOW by Integrity Data or Serenic/Sylogist Payroll preferred. Practical understanding of Financial, Operational, and Job Costing modules. Proficiency in Object Designer and comfort working within customized NAV/BC environments. Excellent analytical and troubleshooting skills with a methodical, customer-focused approach. Strong written and verbal communication skills; able to work effectively with cross-functional teams and at all organizational levels. Microsoft Dynamics certification(s) in NAV or Business Central is a plus. Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.