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Job Description
Overview Plays a critical role in optimizing enterprise resource planning systems by analyzing business processes and identifying improvement opportunities. Collaborates with stakeholders to gather and document detailed requirements, ensuring clear communication between technical teams and business units. Assists in designing and configuring ERP solutions tailored to business needs, validates system functionality through rigorous testing, and supports user acceptance testing. Monitors system performance, recommending enhancements, managing change requests, and facilitating end-user training and documentation to drive successful adoption.
Responsibilities Key Responsibilities:
Analyze business processes to identify opportunities for optimizing enterprise resource planning (ERP) systems
Collaborate with stakeholders to gather, document, and translate detailed business and technical requirements
Design and configure ERP solutions aligned with organizational needs
Validate system functionality through comprehensive testing and quality assurance processes
Support user acceptance testing (UAT) and manage change requests throughout the system lifecycle
Develop and deliver end-user training and maintain clear, user-friendly documentation
Monitor system performance and recommend enhancements to improve efficiency and effectiveness
Qualifications Minimum Qualifications:
Minimum of three (3) years of experience optimizing enterprise resource planning (ERP) systems and supporting business processes
Demonstrated expertise in gathering, analyzing, and documenting detailed business and technical requirements
Experience designing, configuring, and supporting ERP solutions aligned with organizational needs
Strong skills in system testing, change management, and end-user support
Proven ability to monitor system performance and recommend enhancements to improve efficiency and effectiveness
Qualifications:
Minimum Qualifications:
Minimum of three (3) years of experience optimizing enterprise resource planning (ERP) systems and supporting business processes Demonstrated expertise in gathering, analyzing, and documenting detailed business and technical requirements Experience designing, configuring, and supporting ERP solutions aligned with organizational needs Strong skills in system testing, change management, and end-user support Proven ability to monitor system performance and recommend enhancements to improve efficiency and effectiveness