SAP Analyst (Hybrid)

SAP Analyst (Hybrid)Company OverviewWe are a widely known retail company that has been in business for over 30 years. We have become one of the industry leaders in our space and embrace a healthy work-life balance. We have frequent company outings and pride ourselves on having an excellent company culture.

Position OverviewWe are seeking a detail-oriented SAP Analyst to join our team in a hybrid role. The SAP Analyst will be responsible for implementing and supporting SAP SD functionality, managing EDI integrations, and working with business teams and technical partners to deliver reliable, scalable solutions that support order-to-cash and logistics processes. The role requires strong SAP and EDI experience and offers the opportunity to work with middleware and logistics systems in a fast-paced environment.

Key ResponsibilitiesImplement, configure and support SAP SD modules to meet business requirements across order management, pricing, billing and returns.

Design, develop and maintain EDI integrations (inbound and outbound) to exchange documents with trading partners, ensuring accuracy and timeliness.

Collaborate with integration teams and middleware (e.g., Sterling B2B) to build and troubleshoot data mappings, transports and interfaces.

Partner with business stakeholders, logistics, carrier and warehouse teams to gather requirements, define processes and translate needs into SAP configurations and EDI specifications.

Troubleshoot production issues, perform root cause analysis and implement corrective actions to minimize business impact.

Lead and participate in testing activities (unit, integration, regression and user acceptance testing) and support cutovers and deployments.

Document functional and technical designs, runbooks and support procedures; maintain up-to-date process and configuration documentation.

Provide end-user support and training, create knowledge articles and assist with change management activities.

Support continuous improvement initiatives, identify automation opportunities and optimize SAP/EDI processes to improve efficiency and accuracy.

Coordinate with developers (ABAP/Java) and external vendors for custom enhancements, interfaces and system upgrades.

QualificationsBachelors degree in Information Systems, Computer Science, Business, or related field, or equivalent experience.3+ years of hands-on SAP experience with strong expertise in SAP SD.Proven experience implementing and supporting EDI solutions and working with EDI document standards and mappings.

Experience with Sterling B2B and/or other B2B/EDI middleware is a plus.

Familiarity with Ship

ERP, SAP

NetWeaver, ABAP and Java is desirable.

Solid understanding of logistics, carrier interactions and warehouse processes in an order-to-cash context.

Experience troubleshooting integrations, reading logs and performing root cause analysis in production environments.

Strong written and verbal communication skills with the ability to work effectively with business and technical teams.

Ability to work in a hybrid model (on-site and remote) and flexible to collaborate across time zones.

SAP certifications (e.g., SAP SD) and prior experience in release management, testing and deployment are advantageous.

BenefitsVacation/PTOMedicalDentalVision401kBonus PotentialHybrid flex