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SAP Tivoli Consultant - Remote
Job
Main Sail LLC
Remote
$135,200 Salary, Full-Time
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Job Description
SAP Tivoli Consultant
- Remote Main Sail LLC
- 4.5 Arlington, VA Job Details Contract $60
- $70 an hour 1 hour ago Qualifications SAP Documentation Handling Cross-functional collaboration Cross-functional communication Production troubleshooting Full Job Description SAP Tivoli Consultant Main Sail LLC is looking for an SAP Tivoli Consultant for a multi-year SAP production support contract.
Key responsibilities include:
Support day-to-day Tivoli operations by monitoring alerts, executing runbooks, performing basic troubleshooting, and escalating effectively to keep services stable. Monitor dashboards/queues and respond to events/alerts; perform initial triage and ticket creation with correct categorization and impact. Execute runbook procedures (service restarts, agent checks, job reruns, basic backup restores) within approved change/incident processes. Validate agent health and connectivity; perform basic installs/upgrades under guidance and document outcomes.Support event hygiene:
acknowledge/close alerts, attach evidence, and ensure alert-to-ticket correlation is accurate. Assist with schedule/job operations (if applicable): monitor job failures, rerun/restart jobs, validate dependencies, and communicate status. Assist with backup operations (if applicable): verify nightly results, investigate common failures, and support small restore requests. Maintain knowledge articles, troubleshooting notes, and shift handover summaries.Required Skills:
Active Secret Clearance Experience using IBM Tivoli tools Experience maintaining job schedules Experience maintaining and create jobs based on functional team input Experience troubleshooting job failures and alerts Ability to coordinate with functional teams to review failures Ability to maintain relevant documentationWork Location:
100%Remote Period of Performance:
1 base year, 4 client option years- Citizenship requirements with active eligibility from government background investigation required