Location US
- Remote Employment Type Full time Location Type Remote Department Customer Operations About Cryptio Cryptio is the leading enterprise-grade financial data transformation and digital asset ERP platform for accounting, financial reporting, tokenization compliance, and loan management solutions.
It is a complete back and middle-office platform that delivers financial integrity and accountability for businesses in crypto. Its platform allows users to transform on-chain and off-chain crypto activity into auditable records for accounting, treasury, tax filings, license applications, loans activity, and regulatory reporting. Having recently announced our $45m series B , now couldn't be a better time to join! The role We're hiring Senior Enterprise Solutions Consultants to own the success of Cryptio's most strategic and high-ARR customers, including leading stablecoin issuers, institutions, and global crypto-native organisations. You'll take ownership after onboarding , acting as the primary technical and operational partner as customers scale. More than just support, you'll be a trusted advisor; guiding clients through complex fund flows, evolving business models, advanced integrations, and regulatory-driven change. This role sits at the intersection of customer success, accounting, and technical solution design , with significant influence across Product, Engineering, and Account Management. What you'll do This is a strategic, consultative role focused on long-term value and enterprise success. Own post-onboarding success for strategic and high-ARR customers (£40k+ ARR) Serve as the primary technical and operational advisor post go-live Build deep relationships with finance, operations, and executive stakeholders Lead health checks, business reviews, and success planning sessions Map complex fund flows and ensure Cryptio remains the central source of financial truth Advise on advanced crypto use cases (stablecoins, custody, DeFi, token operations, treasury) Partner with Account Managers to identify expansion, upsell, and new use cases Act as an escalation point for complex customer and technical challenges We're looking for someone who Has 3-5+ years of experience in Customer Success, Solutions Consulting, Technical Account Management, or similar roles Brings strong expertise in accounting, financial operations, and reporting Has experience managing enterprise or high-ARR customers Understands crypto ecosystems and institutional digital asset workflows Is comfortable working with APIs, integrations, and complex system architectures Communicates confidently with technical teams and senior stakeholders Takes a consultative, advisory approach and thrives in multi-stakeholder environments Nice to have Big 4, ERP, fintech, or crypto-native background Experience influencing product roadmaps or shaping best practices at scale Why you'll love this role You'll work directly with some of the biggest names in stablecoins, DeFi, and institutional crypto You'll act as a true strategic partner, not just a support function You'll influence Cryptio's product roadmap through real customer insight You'll gain exposure to complex, enterprise-scale crypto finance operations You'll operate in a high-trust, high-impact role with strong internal visibility Interview process Screening
- 30 min Hiring Manager Interview
- 30 min Case study sendoff Case Presentation
- 1 hour Values & Behaviours
- 45 min Perks 👩💻 Remote or Hybrid working 🏝️ 25 days paid holiday plus bank holidays 🙌 One additional day of annual leave each year, up to 30 total days 🎂 Your birth off 🧘 Mental health resources, wellbeing programs, and professional coaching 🫶 Family-friendly policies 💪 Fitness and wellness budget 💻 MacBook Pro 🖥️ $200 home office setup budget 🎓Training and development budget
- we have additional benefits depending on location If this sounds like you, we would love to hear from you 🙌 At Cryptio, we move fast and take ownership of outcomes.
We learn from failures, celebrate wins, and let humility, curiosity, and a passion for crypto guide how we work. If you value collaboration and want to build with purpose, you'll feel right at home here.
