Bi-lingual Career Development Specialist

Job Description:

Scope of Position:

Provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.

Essential Functions:

Assist in the preparation of project reports as needed Accurately complete required documentation for enrollment Work with government officials to ensure appropriate documentation is completed and received Create solutions to participant attendance problems Oversee participant activities and assist with workshop schedules Provide consistent and comprehensive case management and follow-up Provide individualized assessment of work, family, and personal development needs, and opportunities Provide referrals to appropriate community service or social service agencies when needed Maintain organized database of clients and keep detailed documentation of all contacts with clients Coordinate participant retention services and accommodate participant work schedules Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract Share information with appropriate staff and/or funding agencies. Maintain participant files as specified by contractor Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment Ensure participants follow through with planned activities as outlined in contract with funding agency Help to ensure that positive outcomes and goals are met as required by contract Other opportunities as available

Education and Experience Requirements:

Bachelor's degree preferred, or equivalent experience Ability to prioritize tasks and document visits and contacts Demonstrated telephone, computer, and written communication skills Ability to maintain flexibility as needs of contract or contractor require Customer service experience preferred A working knowledge of MS Office applications Able to interact with a wide variety of individuals and demonstrate a positive professional attitude Bilingual Haitian Creole/English required EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.

) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.