CRM Administrator / Developer (Zoho CRM)

Job Description We are seeking a CRM Administrator / Developer with strong Zoho CRM experience to maintain, customize, and enhance our CRM software system. This role will partner closely with the digital marketing team to build automation, workflows, integrations, and reporting that support business operations and marketing initiatives. The ideal candidate is highly organized, technically skilled, and comfortable juggling multiple projects while maintaining attention to detail and focus.

• Maintain, customize, and support Zoho CRM and related Zoho applications
• Design, develop, test, and deploy CRM solutions to meet business needs
• Build and manage automation, triggers, workflows, email templates, reports, and dashboards
• Develop and maintain CRM integrations using APIs, webhooks, and third-party tools
• Collaborate with the digital marketing team on CRM-driven automation and integration projects
• Troubleshoot issues and optimize CRM performance and usability
• Document processes and technical configurations as needed We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• Strong experience with Zoho CRM
• Experience with Deluge scripting
• Webhooks and API integrations
• Zapier integrations
• MySQL
• PHP