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Sr. CRM Engineer
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Tranzeal, Inc.
Los Angeles, CA (In Person)
Full-Time
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Job Description
Sr. CRM Engineer W2 Only role. Candidates must be authorized to work in the United States. Sponsorship is not available for this position. We are seeking a Sr. CRM Engineer with fintech or banking experience to design, build, and support scalable CRM and enterprise solutions that enhance customer operations, fraud detection, risk management, and regulatory compliance. Key Responsibilities Lead the full SDLC, from requirements gathering through deployment and support. Design and develop CRM solutions using Salesforce and/or Microsoft Dynamics 365. Build scalable backend services, APIs, and integrations using .NET and Azure. Serve as the technical SME for CRM platforms and integrations. Establish coding standards, best practices, and technical governance. Lead automation testing initiatives and integrate test suites into CI/CD pipelines. Implement monitoring, observability, and system reliability solutions. Collaborate with cross-functional teams and mentor junior developers. Required Qualifications Bachelor s degree in Computer Science, Information Technology, or related field. 8+ years of software development experience, including: 3+ years with Salesforce and/or Microsoft Dynamics 365 2+ years in a technical leadership role Strong experience with .NET, Azure, REST APIs, JavaScript, and CRM integrations. Experience with CI/CD pipelines, automated testing frameworks, and Agile methodologies. Proficiency with GitHub, Jira, and Confluence. Strong understanding of security, compliance, and customer data management. Salesforce or Microsoft Dynamics certifications. Experience in fintech, financial services, or customer support technology platforms. Knowledge of customer experience operations, escalation management, or partner management systems.