Job Description
Join us to drive data-driven decision-making and enable product excellence. Make an impact by improving reporting, tooling, and collaboration.
Job Summary:
As a Product Reporting & Enablement Senior Associate in the Co-Brand Card Tooling, Reporting, and Change Management team, you provide fast, effective support for tooling and data issues, helping teams deliver high-quality products. You partner with stakeholders across business and technology to develop dashboards, maintain data sets, and drive adoption of best practices. You play a key role in enabling reliable reporting, automating workflows, and fostering a collaborative environment that supports organizational goals. Job responsibilities:
Provide fast, effective support for tooling and data problems, contributing to product and team-level improvements Identify and resolve Jira and Align data issues to ensure product information remains accurate and trusted Create and maintain guides, job aids, and instructions for tool usage and best practices Support onboarding and training for new tool users and help drive adoption across teams Collaborate with team members and partners to ensure compliance and alignment with business needs Partner with stakeholders to understand reporting needs, share insights, and align goals, deliverables, and timelines Develop and deliver data-driven solutions, including dashboard creation, data set development, and analysis Assemble, validate, and maintain data sets used in dashboards and reporting to ensure data quality and integrity Build and maintain Tableau dashboards that are accurate, user-friendly, and aligned to business requirements Identify reporting and visualization opportunities to enhance business intelligence and decision-making Communicate findings, recommendations, and process improvements clearly with peers and managers Help automate workflows and reduce manual effort using Alteryx, SQL, and related tools Contribute to a collaborative team environment through knowledge sharing and support of team initiatives Required qualifications, capabilities, and skills: Bachelor's degree required 3+ years of experience in an enterprise product, data, or technology environment Proficiency with product development and delivery tools (e.g., Jira/Align) Hands-on experience with Tableau or comparable visualization tools Hands-on experience with Alteryx for workflow design, data preparation, and automation Working knowledge of SQL and relational databases Strong attention to detail and commitment to producing accurate, high-quality work Strong communication and collaboration skills Ability to tailor content to different audiences and business needs Demonstrated initiative, willingness to learn, and adaptability Commitment to diversity, equity, and inclusion Preferred qualifications, capabilities, and skills: Agile and/or Project Management certification Experience in financial services or related industry Demonstrated ability to contribute to a diverse and inclusive team environment To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
