ERP/CRM Developer
Job
Robert Half
Franklin, MA (In Person)
Full-Time
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Job Description
Jobs › Franklin, MA › ERP/CRM Developer Robert Half ERP/CRM Developer Franklin, MA Apply Description We are looking for a NetSuite Technical Consultant to support customer integration initiatives for a transport and third-party logistics operation. This Long-term Contract position focuses on building, configuring, and supporting NetSuite connections that enable smooth order flow, fulfillment updates, and ongoing client onboarding. The role combines technical development with direct customer interaction, making it ideal for someone who can translate business needs into reliable integration solutions while maintaining clear documentation and service quality.
Responsibilities:
- Lead multiple client onboarding projects at the same time, developing and supporting NetSuite integrations that connect customer systems with warehouse and fulfillment operations.
- Configure, customize, and enhance NetSuite solutions using scripting, APIs, and related development tools to support complex business requirements.
- Provide advanced support for existing NetSuite integrations, diagnosing issues, resolving defects, and helping maintain stable data exchange across active customer accounts.
- Work directly with customers to gather technical requirements, explain integration approaches, and ensure solutions align with operational needs.
- Support the ongoing management and improvement of a proprietary connector used to integrate NetSuite with internal logistics platforms.
- Document configurations, support activities, technical decisions, and billable project work with a high level of accuracy and organization.
- Collaborate with internal teams responsible for warehousing, packing, shipping, and systems support to ensure end-to-end integration performance.
- Monitor integration processes and fulfillment data flows to help keep customer systems current with order and shipment status updates Requirements
- Strong hands-on experience with NetSuite configuration, development, and integration in a business-critical environment.
- Proven ability to work with NetSuite scripting, APIs, and related technical tools to build and support connected systems.
- Background in logistics, transportation, or 3PL operations, with a clear understanding of order, warehouse, and fulfillment workflows.
- Experience managing multiple implementation or onboarding efforts simultaneously while maintaining attention to detail.
- Ability to communicate effectively in customer-facing situations, including gathering requirements and explaining technical concepts clearly.
- Solid documentation and time-tracking skills, with the discipline to record work accurately in a client-billable setting.
- Familiarity with configuration management practices and SQL is preferred.
- Detail-oriented approach to troubleshooting, support, and maintaining high-quality integration outcomes.
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