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Job Description
Job Listing ID:
4497003
Job Title:
ServiceNow ITSM Developer
Application Deadline:
Open Until Filled
Job Location:
Salem
Date Posted:
05/22/2026
Hours Worked Per Week:
Not Provided
Shift:
Not Provided
Duration of Job:
Either Full or Part Time, more than 6 months
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Job Summary ?At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success. Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships. We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback. Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: Collaboration
You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team. Creativity
You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value "brainstorming" as an expression. Empathy
You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long-term relationship. Integrity
You willingly receive and give feedback; you are open about what's working and what needs to improve; you admit mistakes openly and share learnings widely. Judgment
You are intentional when making decisions, with an aim toward long-term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions. Purpose
You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the pursuit of excellence. Resilience
You thrive in rapidly changing circumstances; you adapt to change; you know when to include or escalate to others; you embrace a hard challenge. Selflessness
You are considerate when searching for new and different ideas; you seek what's best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful.
We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization's ServiceNow platform, with a strong emphasis on IT Service Management (ITSM) capabilities. This role is critical to ensuring the platform effectively enables ITIL-aligned processes through intuitive, user-friendly solutions that drive adoption and operational efficiency. While governance and process design are well established, this position focuses on translating those processes into scalable, low-friction experiences within ServiceNow. This position serves as a hybrid solution-oriented and hands-on technical role, combining solution design with active development, incident support, testing oversight, and stakeholder collaboration. The ServiceNow ITSM Developer will work closely with ServiceNow leadership, technical teams, and business partners to evolve the platform in alignme... Computer Programmers
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Compensation
Not Provided
Job Requirements