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Lead ServiceNow Developer
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Mindlance
Baltimore, MD (In Person)
Full-Time
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Job Description
Lead ServiceNow Developer
Remote within
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred QualificationsKnowledge, Skills and Abilities (KSAs)Works closely with Architects, Product Owners, Scrum Masters, and Value Stream Managers to provide insight into delivering business value and meeting objectives., ExpertDecomposes functional and technical requirements into project activities and tasks and provides conceptual design, prototype, and test cycles appropriate to a chosen technical solution., ExpertIdentifies technical risks and develops mitigation strategies; introduces and recommends industry best practices and standards for the project., ExpertEvaluates and assists in the selection and procurement of hardware and software technologies and serves as a mentor for junior developers., ExpertWorks with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation., ExpertServiceNow modules
DMVPURPOSE
Performs in ServiceNow Lead Developer position and will play a key role in maturing Customer Service Products built on the ServiceNow platform. Will help lead ServiceNow delivery and work with key business units and process managers to build solutions and processes, supporting maintenance, continual service improvement and new capabilities on the ServiceNow platform. Performs complex analysis, design, development, automated unit and integration testing, and debugging of computer software ranging from operating system architecture integration and software design to selection of computer systems, language, and/or equipment. Designs, codes, tests, develops, and documents application programs for computer systems. Works with end-users and project stakeholders to define system scope and objectives. Manages modifications to and maintenance of operational programs and procedures. Leads stakeholder and product owner meetings to define software requirements and creates highly complex systems. Acts as a mentor to junior engineers.ESSENTIAL FUNCTIONS
25% Lead a team of software engineers in the design, development, and implementation of multiple applications. Performs and leads the detail technical design, coding, code review and testing of new applications and enhancements of existing applications. Serves as a subject matter expert for specified systems and their subsequent applications. Develop and/or analyze interface design documentation. Comply with hardware and software systems standards and procedures. Deliver large systems for tens of thousands of users. Ensures compliance to the dev/sec/ops practices and policies. Understanding of architectural practices and design.25% Identifies gaps in requirements and solves problems for the supporting staff. Identifies sequencing of services and technologies that are integrated in later phases of the project. Leads the evaluation of risk and opportunity impacts to existing or proposed projects/programs and implements risk mitigation actions. Develops ways to improve performance and increase system availability. Provides recommendations to infuse new technology. Compile, assess, and report data results from software testing and analysis.25% Supports the Project Manager as the technical team lead on the project. Estimates the technical costs of projects for clients and project managers. Confers with clients to identify requirements and determine desired outcomes to formulate the design of the system or offer alternatives. Demonstrated experience with front-end and back-end programing and integration frameworks and tools. Assist in the estimation of development of application features.25% Leads software design and development teams. Identifies, analyzes, defines, and coordinates user, customer, and stakeholder needs and translates them into technical requirements. Manages technical resources (hardware, software, licenses, and services). Plans and leads transformation initiatives to new software architectures. Extend open-source libraries and systems as necessary to meet the needs of the team. Play a crucial role in product scoping and roadmap / architecture discussions. Continually evaluate emerging technologies to identify opportunities, trends, and best practices. Ensure code quality, deployment standards and practices. Mentoring junior developers.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level:
Bachelor's DegreeEducation Details:
Information Technology or Computer ScienceExperience:
8 years Software design and development, software test and evaluation, software requirements management including 5 years of experience in ServiceNow Development and AdministrationIn Lieu of EducationIn lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.Preferred QualificationsKnowledge, Skills and Abilities (KSAs)Works closely with Architects, Product Owners, Scrum Masters, and Value Stream Managers to provide insight into delivering business value and meeting objectives., ExpertDecomposes functional and technical requirements into project activities and tasks and provides conceptual design, prototype, and test cycles appropriate to a chosen technical solution., ExpertIdentifies technical risks and develops mitigation strategies; introduces and recommends industry best practices and standards for the project., ExpertEvaluates and assists in the selection and procurement of hardware and software technologies and serves as a mentor for junior developers., ExpertWorks with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation., ExpertServiceNow modules